Welcome to the uptime software Knowledge Base portal. Use the search field at the top of the page to search the whole Documentation portal and the search field below for KB articles only.
Upgrading to up.time 7.2 and 7.3
Upgrading to up.time 7.1 or Earlier
Supported Monitoring Station Platforms in up.time
Supported Databases in up.time
Supported Browsers in up.time
Supported Platforms via Agentless Monitoring
Supported Agent Platforms
Monitored Application Platform Support
SNMP Monitoring Quick Start Guide
Working with the 'Generic SNMP' plugin monitor
Can an SNMP device be added as a Net-SNMP agent?
Net-SNMP Metrics
Integrate SNMP Traps Into up.time
Getting Started Videos
Customize your Dashboard
Common Licensing Problems and Solutions
License Expired - Feature is locked to a different host
FLEXlm returns null value for HostID
Error or Exception when installing license key
License Reload message on UI instance
Moving your license key
How to find your HostID
Adding or Updating a License Key
How to extend an up.time evaluation license
How do I access my license key?
SLA
Password
Maintenance
Action Profile
API
Alert
Should elements be added using DNS names or IP addresses?
Backing up and Recovering up.time
Exporting and Importing Your DataStore or Configuration
Freeing up space on your Monitoring Station
What thresholds should I use for my monitors?
How to monitor my applications with up.time
Managing Your Infrastructure
Adding Multiple Systems from the Command Line
How to batch add many servers or devices to up.time
User Management
How to configure LDAP user authentication
Installing up.time Agents
Problems adding an Agent to up.time
Using SSL Communication with Linux-Based Agent
SSL with Solaris agent
Securing the Windows Agent with SSL
Installing or Uninstalling the up.time Agent on Linux
Installing or Uninstalling the up.time Agent on AIX or HP-UX
Installing an Agent on 64-bit Red Hat Enterprise Linux 6
Enable Linux/Unix NFS mount capacity monitoring
Linux Agent filesystem permissions
Linux or UNIX agent is not responding
Ensuring that a non-Windows agent is listening
Installing or Uninstalling the up.time Agent on Solaris
Solaris 10 Agent Commands
Solaris Agent Timeout
How to check if an agent is running
Installing or Uninstalling the up.time Windows agent
Changing the Windows Agent Port
What is the password for the Windows agent
How to add a Net-SNMP enabled server to up.time
SNMP service monitor fails to load
Installing Agents on IBM pSeries Servers
Auto Discovery for HMC-Managed pSeries Servers
How to add an LPAR to up.time?
Enabling SSH on an HMC - Hardware Management Console
Adding VIO LPARs to up.time
How to monitor IBM IVM
Monitoring WebSphere with up.time
Enabling the IBM WebSphere service monitor
Does up.time monitor WebSphere MQ or Portal Server?
Overview
VMware vSphere Monitoring Concepts
Managing vSync
Standalone Monitoring for vCenter VMs
vCenter Configuration Mirrorring
vSphere Element Configurations
Auto Discovery for VMware vCenter Inventories
How to add Ignored VMs or ESX hosts
What ports need to be open to add an ESX or vCenter system to up.time?
'Default up.time DataStore' Monitor crit after adding a vCenter to up.time
Auto Discovery for Servers and Network Devices
What options does the addsystems utility use for WMI
WMI User Permissions
What ports are required for WMI agentless monitoring
WMI agentless option not shown in the up.time UI
Understanding Alerts and Actions
Configure up.time to send alerts
Configuring up.time to send alerts with a hosted Exchange server
How to monitor Exchange with up.time
Configuring up.time to send alerts based on monitor status
How to change the link back URL in email alerts
How to configure automatic recovery actions
Suppress Connection Warnings from the Agent in /var/adm/messages
When do script alerts or script actions run?
Can up.time send SMS alerts?
Getting Started Guide
How to set up email server information
Enabling a UI-only up.time instance
Required Ports for the up.time Monitoring Station
How to Monitor DNS with up.time
How to monitor a VPN or WAN link
Process Count Monitoring with Net-SNMP
Troubleshooting Network Device Issues with snmpwalk
Unable to browse MIB using the up.time SNMP monitor
Unable to fully load vendor-supplied MIBs into up.time 7
Using Service Monitors
How to create a Service Group
How to monitor a cluster in up.time
Create read-only user with rights to set maintenance periods
Does the DataStore need to reside on the up.time server?
Migrating Your DataStore To a New Database
Finding the up.time DataStore location
How to move the up.time datastore directory
Connecting to the up.time DataStore via ODBC
How to run a DB query on retained metrics
ERROR: Connection pool congestion
Configuring and Managing up.time
How does the Archiving Policy work?
Importing Archived Data into up.time
How to change the archive folder location
ERROR: Unable to archive data file already exists
Manually trim performance data from an Oracle DataStore
Manually trim performance data from a MySQL DataStore
Manually trim performance data from a MS SQL DataStore
Shrinking your MySQL DataStore
Securing the up.time MySQL Database
Query to retrieve MySQL database size
Default MySQL Database Users and Permissions
Converting the up.time DataStore from MySQL to SQL Server
Database Monitors
Running up.time with an Oracle database
What Oracle db permissions does up.time require
Understanding your Oracle Connection Settings
Oracle database not responding in up.time interface
uptime.log shows error: java.sql.SQLException ORA-00018
Oracle Tablespace Check
Oracle Advanced Tablespace Check
Oracle Basic Checks
Oracle Advanced Metrics service monitor
Receiving "Could not connect to database" from Oracle Monitor
Running up.time with an MS SQL Server database
Password issue when using jdbc driver with MS SQL
Creating custom reports with Microsoft Reporting Service
Basic Retained Monitor
SQL Server Advanced Metrics
How does the SQL Server Tablespace Check monitor work?
SQL Server Database Structure
Configuring SQL Server Ports
Verifying the Configuration of SQL Server Ports
Is SQL Server Browser service required to monitor MS SQL?
SQL Server does not seem to be running on this system
Bad data returned to SQL Server Monitor from agent
SQL Server error: Charset is not supported by the JVM
SQL Server DB Error: Invalid object name 'dbversion'
Error Messages - Agent | Monitioring Station
Installation - Monitoring Station | Agent | Third Party
Licensing | Installation | Troubleshooting
Migration and Upgrades | Installation | Troubleshooting
Monitoring Station General | Installation | Troubleshooting
NetFlow Integration
Operational Problems | Installation | Troubleshooting
Product Information | Installation | Troubleshooting
Reports & Graphs | Installation | TroubleshootingSecurity | Installation | Troubleshooting
Service Monitoring | Installation | Troubleshooting
SNMP | Installation | TroubleshootingUsing up.time | Installation | Troubleshooting
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