If you do not have a current or valid Uptime Infrastructure Monitor license key, contact your Account Executive or send an email to [email protected]. You will need the HostID (How to find your HostID) for the Monitoring Station system to generate a permanent license key.
The HostID is displayed in the License Info tab and should appear similar to the following: 001110bf101d
|Note: You do not need a permanent license key if you are evaluating Uptime Infrastructure Monitor. The Uptime Infrastructure Monitor trial includes a demo license that can run on any system and has an expiry date.|
In addition to your Uptime Infrastructure Monitor license, the License Info page displays the number of elements that are currently using a license in the Uptime Infrastructure Monitor deployment.
To install or update a license:
- Click Config on the tool bar.
- In the Tree page, click License Info.
- If you currently have an Uptime Infrastructure Monitor license, it is displayed in the License Information page.
- Paste the new or updated license in the License Key text box.
- Click Update.
Ensure that the message above the text box accurately indicates your license entitlement. If it does not, there is a problem with your license key format.