There are cases where a password containing colon (:) characters will cause an MS SQL error (Login failed for user <username>) with an error state code of 8 (password mismatch) when trying to connect using the net.sourceforge.jtds.jdbc.Driver database driver.
To resolve this issue, change the password to not include colons.

  • First change the password on the MS SQL server and ensure that you can successfully log in to that system (locally).
  • Go to the uptime directory and change the uptime.conf file to reflect the new dbPassword value.