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The RHEL 7.x Agent does not include xinetd. Use the which xinetd command to verify whether xinetd is installed. If which xinetd does not return any results, then xinetd is missing. As a result, you must start the Agent in daemon mode using this steps in the Knowledge Base article Running the Uptime Infrastructure Monitor agent under Daemon Mode without Xinetd.
vCenter
IDERA is aware of a known vCenter deletion issue. At any time, Uptime Infrastructure Monitor may delete and re-add all of your VM inventory on a specific vCenter. When this issue occurs, every service monitor associated with that VM is also deleted.
Note that new VMs are discovered, added as the standard hostname, and then placed in the discovered virtual machines group.
If the option to automatically remove deleted VMs was NOT selected at the vCenter level, all of the "old" VMs include '(deleted)' after the name. This suffix may accumulate resulting in multiple '(deleted)' entries after the name.
If the option to automatically remove deleted VMs from Uptime IM WAS selected at the vCenter level, you will not see any "duplicate" VMs. It simply appears as though the vCenter elements have had all their service monitors stripped away.
Unfortunately, any historical data collected before the vCenter element deletion is also lost regardless of the setting to automatically remove deleted.
Contacting Support
IDERA employees are proud to work with our clients around the globe to deliver exceptional customer service, including sales expertise, installation help, and support services.
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IDERA, Inc. considers information included in this documentation to be proprietary. Your use of this information is subject to the terms and conditions of the applicable license agreement.