...
| UTS-1835 QWERTY123 | If you have have configured SSL access to the Monitoring Station, any dashboard content that passes a non-secure URL (such as the Display URL gadget, or the NetFlow dashboard) will not render. This is because the default security preferences in your browser do not allow a mix of protocols ( Workaround: When this occurs, click the security-related icon in your Monitoring Station browser's address bar, and allow all content to be displayed. You may also be able to load the browser with arguments that does this on start-up (for example, using the |
| UTS-1827 QWERTY123 | When upgrading from version 7.2 on Windows, you will see gadget-related entries in the up.time logs that indicate errors during the update process. Note that these are, in fact, non-issues, and as steps carried out later in the upgrade process perform these steps successfully. |
| UTS-1825 | When configuring the File System Capacity monitor, incorrectly defined special cases that are rejected are not being retained in the configuration window so that you can refine them. |
| UTS-1707 | If a service outage enters a MAINT state, it will incorrectly receive a new incident number. |
Contacting Support
uptime software, from the Idera product family, delivers responsive customer support that is available to both licensed and demonstration users through the following:
- Documentation
- Knowledge Base articles
- Telephone
+1-416-868-0152 - E-mail
[email protected] - Web site
http://support.uptimesoftware.com
Contacting uptime software
uptime software inc.
555 Richmond Street West,
PO Box 110
Toronto, Ontario
M5V 3B1
Canada
employees are proud to work with our clients around the globe to deliver exceptional customer service, including sales expertise, installation help, and support services.
Headquarters
Brookhollow Central III
2950 North Loop Freeway West
Suite 700
Houston, Texas 770092
USA
Phone 713.523.4433
Support 713.533.5003
Fax 713.688.1924
General Info [email protected]
Sales [email protected]
Support [email protected]
Human Resources uptime CareersMain Telephone Line: +1-416-868-0152
Main Fax Line: +1-416-868-4867
Copyright © 2015 uptime software inc.
uptime software inc. considers information included in this documentation to be proprietary. Your use of this information is subject to the terms and conditions of the applicable license agreement.