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This article is part of a series:
Part 1 - Creating Custom Service Monitors in Uptime Infrastructure Monitor
Part 2 - Creating Custom Service Monitors with Retained Data Collection
Part 3 - Creating Plug-in Plugin Service Monitors in Uptime Infrastructure Monitor

Uptime Infrastructure Monitor provides many built in service monitors that allow you to monitor and alert on a wide array of services and applications within your enterprise. However, the standard Uptime Infrastructure Monitor service monitors may not be adequate to monitor all of the systems, applications and proprietary devices in your environment. In some cases, you may want to capture metrics that are unique to your environment. To do this, you can define custom service monitors to monitor custom services and applications to provide the level of in depth performance monitoring that you require. Using custom service monitors, you can monitor and graph historical performance data from just about any device in your environment.

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  1. Launch the Agent Console on the system where the script will run. By default this is located in the Start Menu under “All Programs -> up.time Uptime agent -> up.time Uptime Agent Console.”
  2. The first step after launching the Agent console is to set a password in the ‘Agent Options’ section and click save. This password will be used to authenticate with the agent before running the script.
  3. After setting the password, tell the agent where the custom script is located on the server by clicking on the ‘Advanced’ option in the dropdown list and selecting ‘Custom Scripts.’
  4. On the Custom Scripts screen, you should see an example similar to:
    • Custom Command: dir
    • Path to Script: cmd.exe /c "dir c:"
  5. To continue this show-temp example, set the parameters to something similar to:
    • Custom Command: temp
    • Path to Script: cmd.exe /c “C:scriptsshow_temp.pl” (note: make sure to click Add/Edit before closing the window, otherwise your command will not be saved).
  6. If you haven’t done so yet, click Save, and Yes when asked to restart the agent. This will ensure that your new settings take effect.

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