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  • Q: Do I need to upgrade my agents? 
    • A: Agent updates are generally not required unless specifically noted in the version release notes.
  • Q: Can I roll back an upgrade? 
    • A: No, Installers are not designed for rollback capability. Upgrade failures are rare but it is very important to stop all Uptime Infrastructure Monitor services and backup your configuration before proceeding with any upgrade.
  • Q: How long will an upgrade take? 
    • A: Upgrades can generally be applied in less than 30 minutes.
  • Q: Do I need to install each Uptime Infrastructure Monitor Installer in order or do they include all previous updates? 
    • A: Upgrades include all previously released functionality; however, there is a specific list of supported upgrade paths. Please review the Supported Upgrade Paths section below for further details on the correct order to install Uptime Infrastructure Monitor packages.
  • Q: Can I install a test environment prior to upgrading my production environment? 
    • A: Yes, this process is recommended. Please contact uptime Uptime Infrastructure Monitor Support to request a test license key.

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If you are running an earlier version of Uptime Infrastructure Monitor, please refer to Upgrading to Uptime Infrastructure Monitor 7.1 or Earlier and complete your upgrade to Uptime Infrastructure Monitor 7.1 before proceeding

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