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If there is a requirement to run the new Monitoring Station in a test environment before disabling the original Monitoring Station, please contact licensing@uptimesoftware uptime-support@idera.com to request a temporary test license key.
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- The license key for the new Monitoring Station.
- The Uptime Infrastructure Monitor service pack installation package for the same version that is being migrated (available from the Downloads section of the uptime Support site).
- The full Uptime Infrastructure Monitor installation package for the same version that is being migrated (available from the Downloads section of the uptime Support site).
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If any functionality stops working after moving to the new system, please contact support@uptimesoftware uptime-support@idera.com and provide a description of what is not working along with a Problem Report (Config > Problem Reporting).