Related Documentation | Version of up.time Affected | Affected Platforms |
5.2 or later | All |
up.time displays Uptime Infrastructure Monitor displays a list of recent Knowledge Base articles in the My Portal panel. This list is fed to the My Portal panel via RSS (Really Simple Syndication, a method for delivering summaries and links to web content). Click the title of the article to open it in your web browser.
Note | |
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If your monitoring station accesses the Internet through a proxy server (for security purposes), you may see the following message in the My Portal panel: |
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Uptime Infrastructure Monitor can't get the latest knowledge base articles from http://support.uptimesoftware.com. Click here to read what's new. |
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To access the RSS feed, change the proxy information in the up.time configuration Configuration panel by following these steps:
- Access the Config tab in the Monitoring Station web interface.
- Click up.time Uptime Configuration to display the configuration panel.
- Add the following entries to the text box:
- httpProxyHost: the host name of the proxy server that the Monitoring Station uses to access the Internet (e.g.
httpProxyHost=proxy.yourdomain.com
). - httpProxyPort: the port through which the Monitoring Station communicates with the proxy server (e.g.
httpProxyPort=8080
). - rssFeedUrl: the URL of the RSS feed (e.g.
rssFeedUrl=http://support.uptimesoftware.com/rss/kb.xml
). - httpProxyUsername: the user name required to use the proxy server.
- httpProxyPassword: the password required to use the proxy server.
- httpProxyHost: the host name of the proxy server that the Monitoring Station uses to access the Internet (e.g.
- Click Update to save the changes.