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Contents
Note
Please contact IDERA Support prior to attempting an upgrade if any of th= e following conditions applies:
The most recent Uptime Infrastructure Monitor upgrade package is availab= le from the down= load section of the Support site (login required).
Please contact the IDERA Support team if you require older versions of U= ptime Infrastructure Monitor service packs.
The officially supported Uptime Infras= tructure Monitor upgrade paths are listed below. Please note that the gener= al rule is that you should not skip more than one point release when applyi= ng service packs. For example, upgrading from Uptime Infrastructure Monitor= 5.2 to 5.4 is possible but upgrading from Uptime Infrastructure Monitor 5.= 2 to 5.5 is not supported.
Download the upgrade or service pack file from the Upgrade Installer= section of the Support site. The current Upti= me Infrastructure Monitor upgrade installer file names are listed below (pl= ease contact IDERA Support if you require an older service pack version to = facilitate an interim upgrade).
Service Pack | Platform & Filename |
---|---|
7.1 | Windows: up.time-7.1.0-windows.exe=20
|
Back up any scripting files related to plug-in monitors, custom acti= ons, custom alerts or custom monitors.
Note
For Red Hat, SUSE, and Solaris installations, run the following:
# /etc/= init.d/uptime_httpd stop # /etc/init.d/uptime_core stop # /etc/init.d/uptime_datastore stop
For Windows installations, run the following:
> net = stop "up.time Web Server" > net stop "up.time Data Collector" > net stop "up.time Data Store"
For Red Hat, SUSE and Solaris installations, run the following comma= nds.
Note that this example assumes a 7.1 Red Hat upgrade so substitu= te your file name as appropriate.
# cd /t= o/your/upgrade/file/path # gunzip -d up.time-7.1.0-rhes-upgrade.bin.gz # chmod +x up.time-7.1.0-rhes-upgrade-bin # ./up.time-7.1.0-rhes-upgrade.bin
Follow the directions presented during the upgrade script.