Before logging into up.time , =
you will need a user name and password from your system administrator. Your=
system administrator will provide assistance if this is your first time lo=
gging into the application.
Setting Up the Administrator Account
The first user to log into up.time<=
/em> should be the system administrator. While the administrator account ha=
s the default user name admin , you will have =
to set the password and email address for the administrator account. You wi=
ll only need to do this the first time that you log into up.time .
To set up the administrator account, do the following:
- Enter the following in the address bar of a Web brow=
ser:
http://<uptime_hostname>:<port>=
Where <uptime_hostname> is the name or =
IP address of the server that is hosting the Enterprise Monitoring Station.=
For example:
http://localhost:9999
The up.time log in window opens in a Web browse=
r.
- Enter the password for the administrator in the Password field.
- Re-enter the password in the Confirm Password field.
- Enter your email address in the Administrator=E2=80=99s Email field.
- Click the Login butt=
on.
Accessing up.=
time
Once an administrator sets up your up.time account, you can navigate and log in to the Enter=
prise Monitoring Station.
To start up.time ,=
do the following:
- Start a Web browser.
- Enter the following in the address bar of the Web br=
owser:
http://<uptime_hostname>:<port&g=
t;
Where <uptime_hostname> is the name or =
IP address of the server that is hosting the Enterprise Monitoring Station.=
The up.time log in window opens in the Web brow=
ser.
- Enter your assigned user name in the User Name field.
- Enter your assigned password in the Password field.
- Click the Login butt=
on.
Exiting up.time=
To exit up.time , click the Logout button in the top right corner of the =
screen.
You can view information about the following:
- basic configuration of systems in your environment
- services and service groups assigned to the system
- user groups assigned to the system
To view system information, do the following:=
- In the Global Scan o=
r My Infrastructure panels, click the name =
of a system.
The general information for the system appears in the sub panel.
- Click the Infotab, a=
nd then click one of the following options in the Tree panel:=20
- Info & Rescan
Lists the basic information about the system, including the following:
- the display name of the system in up.time
- the host name
- the number of processes the monitors will retrieve
- whether or not the system is being monitored
- the name of the domain on which the system resides (e=
.g., uptimesoftware.com )
- the name and version of the operating system that is =
running on the system
- the number of CPUs on the system
- the amount of memory, in megabytes, on the system
- the size of the paging file, in megabytes, on the sys=
tem
Click the Rescan Configuration button =
to refresh the configuration information for an agent or a Net-SNMP host. Y=
ou would do this, for example, if a disk was added to the system. A progres=
s window appears.
When the message Configuration Rescanning Complete=
d appears, click Close Window . Inform=
ation about the configuration changes, if any, appears in Configuration Changes section of the subpanel.
Note - If the system that you selected in step 1 is a node, =
then only the following information appears: the display name and host name=
of the node, its parent group, and whether or not the node is monitored.=
li>
- CPU Information
Lists the speed (in MHz) of all of the CPUs on the system.
- Network
Lists the network interfaces on the system, as well as the IP addresses of=
those interfaces.
- Disks/File System
Lists the disks that are on Solaris and Linux systems and the names of the=
file systems that up.time is monitoring.
- Poll Agent
Displays the output from an up.time agent that =
you suspect may have a problem. You can forward the output to uptime softwa=
re Client Care when you encounter problems with up.ti=
me .
- Services
Lists the services assigned to the system, as well as the interval (in min=
utes) at which the services are checked.
- User Groups
Lists the user groups that are associated with the system.
To view system information, do the following:=
- In the Global Scan o=
r My Infrastructure panels, click the name =
of a system.
- Click the Services t=
ab in the Tree panel.
- Click one of the following options in the Tree panel:
- Status
Lists the status of each service assigned to the system, for example:
<=
em class=3D"UserType">up.time agent running on subway [up.time agent runnin=
g on subway, up.time agent 4.0 solaris
Note -&n=
bsp; An arrow at the en=
d of a status message indicates that there is more text. Hold your mouse ov=
er the arrow to view the full message.
When up.time issues an alert, you can acknowled=
ge the alert in the Status subpanel. For mo=
re information, see Acknowledging Alerts.=
li>
- Trends
Displays one or more graphs that chart the status of the services associat=
ed with a host. For more information on what each status means, see Understanding the Status of Services.
- Outages
Lists, in tabular format, the services that have suffered outages, along w=
ith the time at which the outage occurred. The Outages table also lists all=
changes to the states and substates for services and host checks - for exa=
mple, from OK to CRIT<=
/em> and then from CRIT to OK .
As well, up.time displays a message describing =
the outage - for example:
Socket error has occurred connecting to elinux
Error text: Connection timed out: connect
If you are using the Splunk IT search engine with up=
.time , the Splunk icon appears beside the names of services that are =
in WARN or CRIT states. You can click the icon to check the Splunk logs for=
information about the outage.
- Availability
Lists the state - OK , WARN , CRIT , M=
AINT , UNKNOWN - of the monitors that are=
associated with a specific host or device, as well as:
- the amount of time that the services have been in eac=
h state and the total of all times
- the percentage of time each service has been in each =
state
Optionally, click the Generate Graph butto=
n to display pie charts that graph the status of each service.
- Manage Services
Lists the following information about the services associated with a parti=
cular host:
- the name of the service
- the service group, if any, to which the service belon=
gs
- the monitors, if any, associated with the service
If the host is part of a service group, the services for all of the hosts =
that are members of the group appear in the Mana=
ge Services subpanel.
Click the name of the service to view information about that service. You =
can edit the service information, as well as the Alert Profiles and Action =
Profiles associated with the service by clicking the appropriate button in =
the subpanel.
You can add services instances by clicking the =
Add Service tab in the Manage Services=
subpanel. The services that you add do not appear in the Manage Services but in the Servic=
e Instances subpanel. For more information about adding service instan=
ces, see Using Service Mo=
nitors.
- Host CheckList the basic checks (for example, a ping)=
for a system.
- Maintenance
Lists whether or not there are any maintenance periods scheduled for the s=
ystem. For more information on maintenance periods, see S=
cheduling Maintenance.
- Optionally, click Service=
Metrics to generate a graph that visualizes retained data over a give=
n period of time. For more information about retained data, see Understanding Retained Data.
- To generate a graph, do the following:
- Select the date range for the graph from the Date Range area. For more information, see Understanding Dates and Times.
- In the Current Retained Se=
rvice Metrics area, select the retained data variables that you want t=
o graph
- Click Generate Graph<=
/li>
Searchin=
g and Filtering
If you have a large number of hosts on your system, you c=
an use the search and filtering functions in the up.t=
ime Web interface to quickly display and view information about specif=
ic hosts.
Using the Se=
arch Box
You can use the search box at the top of the up.time Web interface to display the basic information about=
a particular host.
To use the search box, do the following:
- From anywhere in the up.time=
em> Web interface, enter any of the following information in the Search box:
- The name of the system for which you want to search.<=
br>Note - You can enter a p=
artial name in the Search box. For example, if you want to display all systems whose n=
ames start with Web , enter Web =
in the Search =
box.
Details about the architecture of the servers. For example, to use an oper=
ating system as the search criteria enter Linux in this field.
- Any information that may appear in the Custom fields =
in the profile for the system.
- Click Go.=20
- The following information is displayed:
- name of the host
- description of the host (if any)
- the operating system and type of hardware on which th=
e host is running
- any information in the four custom fields in the syst=
em profile (e.g., the job being done by the system, and its physical locati=
on)
For more information, see Editing a System Pr=
ofile.
Filt=
ering Service Instances
If you have a large number of hosts and want to view info=
rmation about a particular service instance associated with those hosts, yo=
u can filter out the services that you do not want to see in the Service Instances subpanel.
To filter service instances, do the following=
:
- On the up.time tool bar, =
click Services .
- In the Tree panel, c=
lick View Service Instances .
- Enter text in one of the following fields in subpane=
l:
- Name
The name of a particular service instance, for example PING-Server1 .
You can enter partial names of service instances in this field. For exampl=
e, if you want to filter on instances that contain the text Mailbox , enter Mailbox in the f=
ield.
- Host
The name of a host with which the service is associated. This can be the a=
ctual name of the host or the display name in the up.=
time Web interface.
- Monitor
The name of a particular monitor on which you want to filter. For example,=
Ping or LDAP .
You can enter partial names of monitors in this field. For example, if you=
want to filter on File System Capacity , ente=
r Capacity in the field.
- Click Filter By .
All service instances that you have permissions to view and that match the=
filtering criteria appear in the subpanel. If, for example, only 12 of the=
service instances match your criteria, a message like the following one ap=
pears in the subpanel:
Search found 12 out of 21 =
services
- To view all matches, click the Show All button.
- To remove the filter criteria and restore the comple=
te list of services, click Clear .
Audit Logging
up.time can record changes to =
the application's configuration in an audit log. The details of the configu=
ration changes are saved in the file audit.log=
, found in the logs directory.
Note - Wi=
ndows Vista users can find the audit log in the Virtual Store instead of th=
e default location
(i.e., C:\Users\uptime\AppData\Local\VirtualStore\
Program Files\<uptime-install-directory>
There are many uses for the audit log. For example, you c=
an use the audit log track changes to your up.time environment for complian=
ce with your security or local policies. You can also use the audit log to =
debug problems that may have been introduced into your up.time installation=
by a specific configuration change; the audit log enables you to determine=
who made the change and when it took effect.
The following is an example of an audit log entry:
2006-02-23 12:28:20,082 - dchiang=
: ADDSYSTEM [cfgcheck=3Dtrue, port=3D9998, number=3D1, use-ssl=3Dfalse, sys=
temType=3D1, hostname=3D10.1.1.241, displayName=3DMailMain, systemSystemGro=
up=3D1, serviceGroup=3D, description=3D, systemSubtype=3D1]
Enabling t=
he Audit Log
By default, the audit log is disabled. To enable it, edit=
the uptime.conf file, which is located at the=
root of the up.time installation directory:
- /opt/uptime on Solaris
- /usr/local/uptime/ on Red=
Hat and SLES
- C:\Program Files\uptime softwa=
re\uptime on Windows
In the uptime.conf file, loc=
ate the =E2=80=9C auditEnabled=3D =E2=80=9D ent=
ry and modify it to be =E2=80=9C auditEnabled=3Dyes<=
/em> =E2=80=9D. If the entry does not exist, add the entry to the file.