Uptime versions 7.7 and 7.7.2 are no longer available for download. Because of the improvements included in the latest version, please download and install Uptime version 7.7.3. |
Uptime Infrastructure Monitor (Uptime IM) version 7.7.x includes many vulnerability fixes for increased application security. This release fixes all high- and medium-priority issues as well as most low-priority issues present in earlier versions.
This Release Notes document describes changes to the 7.7, 7.7.2, and 7.7.3 releases. For more information about the fixed issues in this release, see Resolved Issues at the end of this topic. |
Uptime Infrastructure Monitor 7.7 includes the following new and improved features.
Uptime Infrastructure Monitor 7.7 introduces the first iteration of the Auto-Discovery wizard that makes getting new installations up and running faster and easier. The Auto-Discovery wizard runs automatically when product is first launched and allows users to:
You can rerun the wizard any time to discover any newly-added devices. For additional information about the auto-Discovery wizard, see Using the Auto-Discovery Wizard.
ServiceNow Integration is new functionality added to Uptime Infrastructure Monitor to automatically generate tickets in ServiceNow. When an email alert is generated in Uptime Infrastructure Monitor, an incident ticket is created in ServiceNow under the Incident tab corresponding to that alert. For more information about ServiceNow Integration within Uptime Infrastructure Monitor, see Integrating with ServiceNow for ticket generation.
Over 50 new database indexes are added to the database for this release. These indexes significantly improve Uptime Infrastructure Monitor data access times and speed up data display and report generation.
Uptime Infrastructure Monitor 7.7 now includes the following plugins by default, meaning that you no longer have to visit The Grid to download:
For more information about the plugins available for Uptime Infrastructure Monitor and how to use them, see Plugin Guide.
Uptime Infrastructure Monitor includes the following usability improvements:
Uptime Infrastructure Monitor monitoring station and Agents now support Red Hat (RHEL) versions 6.6, 6.7, 7.0, 7.1, and 7.2. For more information about supported platforms, see Supported Monitoring Station Platforms in Uptime Infrastructure Monitor and Supported Agent Platforms.
Uptime Infrastructure Monitor includes support for TLS v1.1 and v1.2. In addition, the Monitoring Station now includes pre-key authentication (PSK). Use Stunnel to configure PSK support Agents. Uptime Infrastructure Monitor now includes the ability to enter as many PSK keys by IP address or range as needed.
To address vulnerabilities issues, Uptime Infrastructure Monitor now supports the following platforms:
Visit Uptime Infrastructure Monitor's Knowledge Base for the latest comprehensive listing of currently supported monitoring station, database, and agent platforms. The following summarizes platform support changes for Uptime Infrastructure Monitor since the previous release.
Red Hat (RHEL) 6.6 | |
Red Hat (RHEL) 6.7 | |
Red Hat (RHEL) 7.0 | |
Red Hat (RHEL) 7.1 | |
Red Hat (RHEL) 7.2 | |
SUSE Linux Enterprise Server 11.4 | |
SUSE Linux Enterprise Server 12.0 | |
Ubuntu Server Edition 15.10 |
Red Hat (RHEL) 6.6 | |
Red Hat (RHEL) 6.7 | |
Red Hat (RHEL) 7.0 | |
Red Hat (RHEL) 7.1 | |
Red Hat (RHEL) 7.2 | |
SUSE Linux Enterprise Server 11.4 | |
SUSE Linux Enterprise Server 12.2 | |
Ubuntu Server Edition 15.10 |
VMware ESXi 6.0 | |
vCenter Server Appliance 6.0 |
The Uptime Infrastructure Monitor 7.7 release affects users who have deployed plugins.
The Uptime Infrastructure Monitor 7.7 upgrade process is as follows:
The Uptime Infrastructure Monitor Support Portal provides various documents and articles that guide you through a first-time installation or upgrade.
A complete, first-time deployment of Uptime Infrastructure Monitor and its agents is a straightforward process. Refer to the Installation and Quick Start Guide for complete instructions on performing a first-time installation.
Upgrading the Uptime Monitoring Station will overwrite the changes to httpd.conf, so when the upgrade is complete, be sure to update the httpd.conf file again. |
You can only upgrade directly to Uptime Infrastructure Monitor 7.7 if your current installed version is version 7.6.x or 7.5. Users on version 7.1 must upgrade to version 7.3, then 7.5 before upgrading to 7.7. Users on version 7.2 or 7.3 must upgrade to 7.5 before upgrading to 7.7.
Users who are running version 6.0 or 6.0.1 must upgrade to 7.0 > 7.1 > 7.3 > 7.5 before upgrading to 7.7. Users who are running version 5.5 or earlier must upgrade to 6.0 or 6.0.1 as a starting point. (Refer to the Uptime Infrastructure Monitor Knowledge Base for specific version upgrade paths.) If you are eligible for a direct upgrade path, you can upgrade using the installer for your Monitoring Station’s operating system. The upgrade process installs new features, and does not modify or delete your existing data.
Refer to one of the following topics if your current version is older than the version required for a direct upgrade:
If you are working with a version of Uptime Infrastructure Monitor that is customized in any manner beyond the standard installation downloaded from the Uptime Infrastructure Monitor Web site, contact Technical Support before performing an upgrade. Some customization steps include the following:
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PLUG-283 | Resolve timezone differences in Incident Panel gadget |
PLUG-299 | Support Solaris Zone Workload plugin on UT 7.5 and 7.6 |
PLUG-311 | Update NetApp Filer plugin and text on The Grid |
UT-13769 | Different time zones cause Windows Event Log Monitor to alert incorrectly |
UT-15743 | Resolve Windows Agent affect on CPU Usage for uptmagnt process |
UT-15804 | Remove non-monitored service monitors from Element Group Status lists |
UT-15873 | Resolve inability to attach service monitors to Action Profile via the Edit Action Profile page |
UT-15902 | Resolve Solaris Agent % Disk Busy display > 100% |
UT-15906 | Create alert profile long-running script |
UT-15920 | Improve load speed for Disk graph list of disks |
UT-15936 | Resolve Ping monitor fail but OS Ping does not |
UT-15939 | Resolve AIX agent reporting physical CPU count instead of Socket count |
UT-15948 | Resolve Datastore Capacity Growth report Java error |
UT-15950 | Resolve Highchart graphs displaying time in UTC instead of SYSTEM |
UT-15954 | Resolve Acknowledge alert for External Check Monitor causing database deadlock |
UT-15968 | Resolve topological dependency of child element sending alert although parent is CRIT |
UT-15969 | Resolve inability to edit the File System capacity (master) service monitor |
UT-15994 | Return information for Disk and File System on the graphing tab for a1pvdb1133 |
UT-16000 | Resolve heavy CPU usage from agent on Exchange Server 2013 |
UT-16039 | Resolve ability to read remotely any file via Agent Vulnerability |
UT-16043 | Update Uptime name in Linux installer |
UT-16052 | Update Uptime name in Service Names and Default Monitors |
UT-16059 | Add Agent daemon option to restrict requests based on IP address for *.nix |
UT-16071 | Resolve user domain passwords being stored in clear text in PHP session files |
UT-16097 | Resolve broken KB links in My Portal > Uptime Resources |
UT-16134 | Resolve inability to monitor web page using TLS 1.2 |
UT-16156 | Resolve impossibility of unattended installations of Linux Agent |
UT-16164 | Resolve incorrect Agent version in Agent Console |
UT-16180 | Resolve modifying network element after initial platform perf gathering breaking the element after saving |
UT-16181 | Add progress indicator/busy indicator/spinner when performing time-consuming actions in Infrastructure |
UTS-2296 | Resolve inability to select the folder "datastore" through "change button" |
UT-16403 | Resolve empty email distribution list error upon edit |
UT-16400 | Resolve inability to save new HTTP / Web Services / SOAP (Advanced) service monitor |
UT-16388, UT-16351 | Resolve deletion and re-addition of VMs causing deletion of master (and all child) monitors from service groups |
UT-16384 | Update default Uptime service names from up.time to Uptime |
UT-16371 | Update support of both Uptime and uptime spellings in Windows Agent 7.7 |
UT-16370 | Resolve duplicate elements |
UT-16369 | Resolve unavailable Uptime Data Collector after Uptime Installation |
UT-16368 | Resolve 500: Proxy Error on some gadgets after upgrading to 7.7 |
UT-16367 | Resolve VMware elements marked as (deleted) and Database Not Responding issue on VM profile page after upgrade to 7.6.1. build 6 |
UT-16366 | Upgrade OpenSSL version for Linux Apache to version 1.0.2g |
UT-16365 | Resolve create and edit issues on Action Profile in Uptime 7.6.1 |
UT-16356 | Resolve inability to add elements on fresh install with Oracle datastore |
UT-16355 | Resolve wrong exception handling in ServiceNow implementation |
UT-16348 | Resolve Agent not starting on RHEL7.x with xinetd installed and not running as daemon if xinetd missing |
UT-16347 | Resolve existing VMs being configured as newly-discovered VMs after upgrading to Uptime 7.6.1 |
UT-16343 | Resolve WMI elements changing to Agent + VMware when additional monitoring scan runs after adding vCenter |
UT-16342 | Resolve element info panel for VMware + agent type showing incorrect information |
UT-16338 | Resolve Elements being added in limbo state between agent and WMI |
UT-16333 | Resolve inability to uninstall Uptime |
UT-16314 | Resolve Uptime hang during monitoring |
UT-16286 | Verify support of Windows 10, SUSE v12.0, Ubuntu 15.10, Solaris 11.2 |
UT-16269 | Resolve error adding Monitoring Station as Agent because it's already added at start |
UT-16217 | Resolve inability to add File System capacity monitor to servers brought in through VMware |
UT-16216 | Resolve problem adding Process Count Check monitor to VM + Agent elements |
UT-15939 | Resolve AIX Agent reporting physical CPU count instead of socket count and update AIX Agent version number |
UT-15598 | Resolve inability to be add snmp network devices to Uptime |
UT-15590 | Update Agent support for Red Hat 7.x |
UT-15551 | Update Linux Agent for RHEL 7 does not have ifconfig |
UT-16445 | Update Service Monitor text fields to accept special characters |
UT-16425 | Resolve HTTP monitor issue introduced in Uptime 7.7.2 |
UT-16368 | Resolve proxy error on some gadgets after upgrade to Uptime 7.7 |
UT-16274 | Resolve Agent failure in Windows 2008 R2 cluster while monitoring event IDs |
UT-15939 | Update AIX Agent reporting details regarding Socket Count and CPU Count |
After upgrading from Uptime Infrastructure Monitor 7.6.1 to 7.7.x, an older login page appears. Click Ctrl + F5 to refresh the page and the new login page appears.
If the user does not launch Uptime Infrastructure Monitor from the installer and does not receive the Auto-Discovery Wizard upon opening the product, change the URL to:
localhost:9999/autoDiscoveryWizard.php
Note that entering only localhost:9999
does not automatically run the wizard.
When uninstalling Uptime Infrastructure Monitor, the uninstall does not automatically stop or kill the stunnel.exe
process. In order to delete the Uptime directory during uninstallation, the user first must kill the stunnel.exe
process.
The Create Alert panel no longer includes the Fill button or Custom Format check box. The default text automatically disappears when the user clicks within the body of the email. The best workaround is to create the alert using the default text. Copy the body of the message text in the View Alert Profile. Next, edit the alert, and then paste the text copied from the message body and make any necessary changes.
In Uptime Infrastructure Monitor 7.7.3, the About Uptime Controller field on the About Uptime page displays Database Version 7.7.2 instead of version 7.7.3. This issue does not affect any functions within Uptime and there were no changes to the controller in Uptime Infrastructure Monitor 7.7.3.
UT-17068 | Uptime creates a high number of database threads every other Sunday night. |
UT-17065 | Disk Performance Stats are unavailable with MS SQL datastore. |
UT-17063 | Upgrades to 7.7.x from UT 7.6.1 fail with errors on Oracle 11G. |
UT-17050 | The Resource Hot Spot report does not work with MS SQL and Oracle datastores. |
UT-16441 | When editing a Service Monitor, the defaults are populated even when other settings were previously saved. |
UT-16440 | The Linux Agent daemon doesn't auto-start when rebooting systemd environments |
UT-16416 | Users receive a Database Unavailable error after upgrading to Uptime 7.7 and adding a network device. |
UT-16365 | Issues exist when users create and edit an Action Profile in Uptime 7.6.1. |
UT-16288 | Adding vCenter before adding WMI/Agentless servers prevents the Auto-Discovery Wizard from adding services. |
UT-15880 | When converting VMs as part of a vCenter upgrade or migration, VMs recreated in Uptime with new UUIDs properly discover the Agent, but are not properly converted from VM-basic to VM+Agent. |
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