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Users who have a bundled MySQL database cannot upgrade directly from Uptime Infrastructure Monitor 7.7.3 (MySQL 5.5) to Uptime 7.8.6 (MySQL 8.0). You first must upgrade to Uptime 7.8.5 before continuing on to the Uptime 7.8.6 upgrade. |
Back up data collector.ini before attempting an upgrade when using a custom configuration. The Uptime Infrastructure Monitor 7.8 data collector includes a maxpermgen size of 160. This is up from 128 MB in Uptime Infrastructure Monitor 7.7 and earlier. Users who require a higher setting must back up their uptime\datacollector.ini (Windows) or uptime/uptime.jcnf (Linux) before upgrading or they will lose those changes.
Apache configuration changes. Upgrading the Uptime Monitoring Station will overwrite the Apache configuration file. For users who have modified the uptime\apache\conf\httpd.conf, we recommend backing up this file prior to performing an upgrade. When the upgrade is complete, customizations can be copied over to the new file or the new file can be overwritten. There are several changes in this new configuration file around timeout and acceptfilter that need to remain in place, so please do not simply overwrite the file.
Backup Certificate Store. The WebLogic Service Monitor is updated to support SSL in Uptime Infrastructure Monitor 7.8. Note that any SSL self-signed certificates manually added to the trusted store will be overwritten upon upgrade and must be reinstalled after the upgrade is complete. For more information about this process, see the Application Monitors section about WebLogic. To avoid this occurring, it is easiest to simply back up the uptime/jre/lib/securitycacerts file prior to upgrade. Post upgrade, shut down the data collector (core) service, copy your old cacerts file back into that folder, and start the data collector.
The most recent Uptime Infrastructure Monitor Installer packages are available from the Download page on the Uptime Support site (login required).
Q: Do I need to upgrade my agents?
A: Agent updates are generally not required unless specifically noted in the version Release Notes.
Q: Can I roll back an upgrade?
A: No; installers are not designed for rollback capability. Upgrade failures are rare but it is very important, prior to upgrading, to stop all Uptime Infrastructure Monitor services and backup your configuration before proceeding with any upgrade.
Q: How long will an upgrade take?
A: Upgrades can generally be applied in less than 30 minutes. Note that upgrading to Uptime 7.8 may take longer because of the upgrade of MySQL from 5.5.x to 5.7.
Q: Do I need to install each Uptime Installer in order or do they include all previous updates?
A: Upgrades include all previously released functionality; however, there is a specific list of supported upgrade paths. Please review the Supported Upgrade Paths section below for further details on the correct order to install Uptime releases.
Q: Can I install a test environment prior to upgrading my production environment?
A: Yes; this process is recommended. Please contact Uptime Support to request a test license key.
The officially supported Uptime Infrastructure Monitor upgrade paths are listed below:
Your Current Version | Upgrade Version |
---|---|
7.4 | 7.5 |
7.6.1 | |
7.5 | 7.6.1 |
7.7.3 | |
7.6.1 | 7.7.3 |
7.8 | |
7.7.x | 7.8 |
If you are running an earlier version of Uptime Infrastructure Monitor, please refer to Upgrading to Uptime Infrastructure Monitor 7.2 to 7.5 and complete your upgrade to Uptime Infrastructure Monitor 7.5 before proceeding
Please see the Known Issues section of the Release Notes for a list of advisories.
Download the installer file from the Monitoring Station Installer Files section of the Support site download page. The current names of the Uptime Infrastructure Monitor installer files are listed below.
Version | Platform | Installer File |
---|---|---|
7.8 | Windows | Uptime-7.8.0-windows.exe |
7.8 | Linux | Uptime-7.8.0-linux.bin |
To guarantee full retention of historical performance data, perform a full database backup prior to upgrading using one of the options from the Backing up and Recovering Uptime Infrastructure Monitor KB article. |
Execute the Uptime Infrastructure Monitor installer.
For Linux installations, run the following commands, then follow the directions presented by the installer.
# cd /to/your/upgrade/file/path # chmod +x Uptime-7.8.0-linux.bin # ./Uptime-7.8.0-linux.bin |
For Windows installations, right click on the installer, and click 'Run As Administrator'. This will ensure that the installer runs as a local administrator account and has the permissions needed.