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Welcome to the uptime software Knowledge Base
Use the search function at the top of the page to search all up.time documentation or the search field below for KB articles
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Upgrading to up.time 7.2 and 7.3
Upgrading to up.time 7.1 or Earlier
Platform Support and Integration Changes in 7.3
Supported Monitoring Station Platforms in up.time
Supported Databases in up.time
Supported Browsers in up.time
Supported Platforms via Agentless Monitoring
Supported Agent Platforms
Monitored Application Platform Support
SNMP Monitoring Quick Start Guide
Working with the 'Generic SNMP' plugin monitor
Can an SNMP device be added as a Net-SNMP agent?
Net-SNMP Metrics
Integrate SNMP Traps Into up.time
Getting Started Videos
Administrator's Guide
Training Services
Installing the Monitoring Station
Should elements be added using DNS names or IP addresses?
How to configure LDAP user authentication
Using anti-virus on the monitoring station
Customize your Dashboard
Custom Dashboard - using the URL gadget
Creating Custom Service Monitors in up.time
Creating Custom Alert Scripts in up.time Alert Profiles
Creating Custom Service Monitors with Retained Data Collection
Common Licensing Problems and Solutions
License Expired - Feature is locked to a different host
FLEXlm returns null value for HostID
Error or Exception when installing license key
License Reload message on UI instance
Moving your license key
How to find your HostID
Adding or Updating a License Key
How to extend an up.time evaluation license
How do I access my license key?
Service Level Agreements
Overseeing Your Infrastructure
Can outages be removed from SLA reports?
SLA still failing after my servers have recovered
Support Portal Login
How to change my up.time user password
Resetting the up.time Administrator Password
Expire or reset a user's password
Password for the up.time virtual appliance
What is the password for the Windows agent
Creating Maintenance WindowsCan I add a system to a maintenance window that has already started?
Create read-only user with rights to set maintenance periods
Time Period Definitions
Alert Profile and Action Profile Variables
When do script alerts or script actions run?
Creating an Action Profile Recovery Script
Automatically restarting a Windows service
How to configure automatic recovery actions
up.time Controller
API Documentation
Plugin Guide
Alerts and Actions
Custom Alert Format Variables
Working with Custom Alert Formats
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