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Welcome to the uptime software Knowledge Base portal.
Use the search field at the top of the page to search the whole Documentation portal and the search field below for KB articles only.
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Popular Areas
Most Searched Keywords
Creating Maintenance Windows
Can I add a system to a maintenance window that has already started?
Create read-only user with rights to set maintenance periods
Categories
Problems adding an Agent to up.time
Can an SNMP device be added as a Net-SNMP agent?
Installing or Uninstalling the up.time Agent on Linux
Installing or Uninstalling the up.time Agent on AIX or HP-UX
Installing an Agent on 64-bit Red Hat Enterprise Linux 6
Enable Linux/Unix NFS mount capacity monitoring
Using SSL Communication with Linux-Based Agent
Linux Agent filesystem permissions
VMware vSphere Monitoring Concepts
Standalone Monitoring for vCenter VMs
vCenter Configuration Mirrorring
vSphere Element Configurations
Auto Discovery for VMware vCenter Inventories
How to add Ignored VMs or ESX hosts
What ports need to be open to add an ESX or vCenter system to up.time?
'Default up.time DataStore' Monitor crit after adding a vCenter to up.time
Understanding Alerts and Actions
Configure up.time to send alerts
Configuring up.time to send alerts with a hosted Exchange server
How to monitor Exchange with up.time
Configuring up.time to send alerts based on monitor status
How to change the link back URL in email alerts
How to configure automatic recovery actions
Suppress Connection Warnings from the Agent in /var/adm/messages
Auto Discovery for Servers and Network Devices
How to Monitor DNS with up.time
How to monitor a VPN or WAN link
Process Count Monitoring with Net-SNMP
Troubleshooting Network Device Issues with snmpwalk
Unable to browse MIB using the up.time SNMP monitor
Unable to fully load vendor-supplied MIBs into up.time 7
Supported Databases in up.time
Does the DataStore need to reside on the up.time server?
Migrating Your DataStore To a New Database
Exporting and Importing Your DataStore or Configuration
Finding the up.time DataStore location
How to move the up.time datastore directory
Connecting to the up.time DataStore via ODBC
How to run a DB query on retained metrics
ERROR: Connection pool congestion
Configuring and Managing up.time
How does the Archiving Policy work?
Importing Archived Data into up.time
How to change the archive folder location
ERROR: Unable to archive data file already exists
Manually trim performance data from an Oracle DataStore
Shrinking your MySQL DataStore
Manually trim performance data from a MySQL DataStore
Securing the up.time MySQL Database
Query to retrieve MySQL database size
Default MySQL Database Users and Permissions
Converting the up.time DataStore from MySQL to SQL Server
'Default up.time DataStore' Monitor crit after adding a vCenter to up.time
Running up.time with an MS SQL Server database
Password issue when using jdbc driver with MS SQL
Creating custom reports with Microsoft Reporting Service
Manually trim performance data from a MS SQL DataStore
Converting the up.time DataStore from MySQL to SQL Server
Monitored Application Platform Support
How does the SQL Server Tablespace Check monitor work?
Verifying the Configuration of SQL Server Ports
Is SQL Server Browser service required to monitor MS SQL?
SQL Server does not seem to be running on this system
Bad data returned to SQL Server Monitor from agent
'up.time Data Collector is unavailable' error in web interface
Error while pinging: Failed to create raw socket
Limited Performance Data Available
Login screen returns Database not responding error after upgrading
Error or Exception when installing license key
Java heap space Throwable: java.lang.OutOfMemoryError
Error: java.net.BindException: Address already in use
Data Collector won't start - "Not a trusted IP" error in uptime.log
Error running Custom Script or Agent-Side Script
Agent install file is corrupt after download
Agent rpm install error: unpacking of archive failed on file
up.time agent daemon error: permission denied
Failed to Get Configuration message from Linux Agent
AIX Agent Error - sar: Error 0
AIX agent installation error - sar: time change not positive
HP-UX agent showing uptmagnt agent: Exec format error
MySQL Monitor error: Insufficient status data returned
monitor failed: software caused connection abort: recv failed
Process Count Check error: explorer not found
SQL Server does not seem to be running on this system
Error: System can not find the path specified
Plugin returns UNKNOWN - Error: Problem running monitor
SNMP monitor applet won't load
Windows Event Log Monitor returns Output: Monitor failed: For input string
/var/adm/messages kernel: cdrom: open failed
Suppress Linux agent inetd uptmagnt connection warnings
Data Collector won't start - "Not a trusted IP" error in uptime.log
ERROR: Connection pool congestion
License Reload message on UI instance
php error_log file growing due to deprecated messages
phperror.log file filled with "File does not exist" errors
Resolving LINUX or UNIX uptimeagent Daemon Messages
How to contact technical support to report an up.time problem
How to register and login to the online User Community
Agent install file is corrupt after download
Agent not responding after IP or hostname change
Can't add HMC managed server to up.time
Problems adding an Agent to up.time
Tru64 agent does not ignore NFS file systems
up.time agent daemon error: permission denied
ESX instance Percent Used > 100%
ESX systems stopped collecting performance data
VMware ESX client and up.time show different memory values
Agent-based monitors are not working on my ESX hosts
VMware ESX client and up.time show different memory values
Custom VBS script error due to wrong locale
Disk and Network stats not recorded on Windows 2008 with Hyper-V
High CPU Usage on Windows Agent
High File Handle Count with Windows Agent
Rebuilding Windows Performance Counters
Windows agent shows 2 CPUs when it has only 1
Windows agent msstdfmt.dll not registered
Apache access.log file size keeps growing
Insufficient disk space to generate a report
Freeing up space on your Monitoring Station
erdcloader java exception: Content is not allowed in prolog
The up.time Data Collector is unavailable
Unable to access up.time after changing hostname
Unable to access up.time from a web browser
Java heap space Throwable: java.lang.OutOfMemoryError
Using -server option to optimize Java memory usage
Adjusting the Java Heap Size on up.time 5 & 6
ERROR: Connection pool congestion
Manually trim performance data from a MySQL DataStore
Manually trim performance data from a MS SQL DataStore
Manually trim performance data from an Oracle DataStore
Graphing Issues in Firefox / Chrome in up.time 7.2 after Recent Critical Java Update
Insufficient disk space to generate a report
"Database Not Responding" Message Appears in Global Scan
Can't generate graphs from Internet Explorer or FireFox
Graphs not displayed in Firefox running on Linux desktop
IE Blocks an ActiveX Control During Graphing
Insufficient disk space to generate a report
LPARs not showing in LPAR Workload Report
Negative Values Displayed in Graphs
Graphing VMware vSphere Components
Graphing Issues in Firefox / Chrome in up.time 7.2 after Recent Critical Java Update
How to generate a graph in up.time
How to Graph Retained Metrics for HTTP Monitor
Creating custom reports with Crystal Reports
Creating custom reports with Microsoft Reporting Service
Creating custom reports with Tableau
Creating Excel Reports that use up.time Data
How to generate enterprise capacity reports
How to generate Server & Application availability reports
Can the up.time agent be bound to a specific interface?
Changing Linux Agent port or permissions
Do I need a different agent for each monitored application?
Ensuring that a non-Windows agent is listening
Finding your IBM HMC or VIO version
How to check if an agent is running
What impact does the agent have on a target server
Default MySQL Database Users and Permissions
Finding and updating hosts without a host check
How to determine the last status of a monitor
Regular Expression Syntax Used with up.time
Required Ports for the up.time Monitoring Station
Starting (or restarting ) and Stopping up.time
What does the grey or UNKNOWN status indicate
What happens to performance data and monitoring if up.time is offline?
Adding up.time port exceptions to Windows firewall
Are Service Monitor passwords encrypted?
How to change my up.time user password
Resetting the up.time Administrator Password
Monitoring Servers And Services Behind a Firewall
Using SSL Communication with Linux-Based Agent
Active Directory Service Monitor example
Can I add a system to a maintenance window that has already started?
Changing a monitored host's IP address
Changing the default host check
Change the default Service Monitors (PING or UPTIME)
Does the DNS monitor support reverse lookups?
File System Capacity Monitor Examples
How many exclusions can the File System Capacity Monitor use?
How to monitor email flow between two mail servers
How to set a service to only run once a day
Monitoring HTTP Services in a Load Balanced Cluster
Monitoring services running on a different IP address than the agent
Playing a custom sound during an alert
Understanding and Using Retained Data
Automatically restarting a Windows service
http://docs.uptimesoftware.com/pages/viewpage.action?pageId=4554918
Does the Web Application Transaction monitor download images?
Enabling the BEA WebLogic service monitor
Enabling the IBM WebSphere service monitor
Monitoring WebSphere with up.time
Ensuring an Application is Always Running
How to monitor Exchange with up.time
How to monitor IMAP, POP and SMTP email services
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