The following error typically occurs when an agent on a Solaris or Linux system is not returning data or cannot be added to Uptime Infrastructure Monitor:
uptime agent daemon.error: Permission denied
This problem may also be detected by the presence of the following log message in the /var/adm/messages or /var/log/messages files:
This error is generally caused by inetd attempting to run the uptmagnt binary as one user when the binary is owned by another user. In the example above, we can find that the /opt/uptime-agent/bin/uptmagnt file is owned by nobody:
However, the inted.conf file shows that the uptmagnt is to be run as the uptime user:
By changing the inetd.conf line to run the uptmagnt as nobody instead of uptime and then restarting inetd, the agent should start responding normally.