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Uptime Infrastructure Monitor Version 7.7.

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3 Release Notes -

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August 2016

Table of Contents
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Note

Uptime

version

versions 7.7 and 7.7

is

.2 are no longer available for download. Because of the improvements included in the latest version, please download and install Uptime version 7.7.

2

3.

About Version 7.7.

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3

Uptime Infrastructure Monitor (Uptime IM) version 7.7.2 x includes many vulnerability fixes for increased application security. This release fixes all high- and medium-priority issues as well as most low-priority issues present in earlier versions. For more information about additional fixes in this release, see Resolved Issues in 7.7.2.

Info

This Release Notes document describes changes to the 7.7

and

, 7.7.2

releases.

New and Improved Features

, and 7.7.3 releases. For more information about the fixed issues in this release, see Resolved Issues at the end of this topic.

 

New and Improved Features

Uptime Infrastructure Monitor 7.7 includes the Uptime Infrastructure Monitor 7.7 includes the following new and improved features.

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Visit Uptime Infrastructure Monitor's Knowledge Base for the latest comprehensive listing comprehensive listing of currently supported monitoring station, database, and agent platformsagent platforms.  The The following summarizes platform support changes for Uptime for Uptime Infrastructure Monitor since the previous the previous release.

Monitoring Station

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The Uptime Infrastructure Monitor 7.7 release affects users who have deployed plugins.

Upgrading Plugins

The Uptime The Uptime Infrastructure Monitor 7.7 upgrade process is as follows:

  1. Uptime Infrastructure Monitor: The conversion process scans your existing plugins to verify they are based on The Grid.
  2. Uptime Infrastructure Monitor: Plugins that are recognized as previously downloaded from The Grid are flagged for an upgrade and re-versioned at 0.9.
  3. User: To complete the plugin conversion process, after upgrading Uptime upgrading Uptime Infrastructure Monitor proceed to the Extension Manager (Services > Add Service Monitor > Want More? Search for monitors.). All plugins are flagged for an upgrade (these are supposed to show v0.9):
  4. User: Upgrade each plugin.
  5. Uptime Infrastructure Monitor: After upgrading, The Grid-based plugins display as version 1.0 to signify the reboot to unified extension deployment, regardless of what their previous version was.
  6. User: Moving forward, use the Extension Manager to manage your plugins.
  7. User: Uninstall the Plug-in Manager, as it is no longer needed to manage plugins.

Installing Uptime Infrastructure Monitor

The Uptime The Uptime Infrastructure Monitor Support Portal provides various documents and articles that guide you through a first-time installation or upgrade.

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A complete, first-time deployment of Uptime of Uptime Infrastructure Monitor and its agents is a straightforward process. Refer to the Installation and Quick Start Guide for complete instructions on performing a first-time installation.

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You can only upgrade directly to Uptime to Uptime Infrastructure Monitor 7.7 if your current installed version is version 7.6.x or 7.5. Users on version 7.1 must upgrade to version 7.3, then 7.5 before upgrading to 7.7. Users on version 7.2 or 7.3 must upgrade to 7.5 before upgrading to 7.7.

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Info

If you are working with a version of Uptime Infrastructure Monitor that is customized in any manner beyond the standard installation downloaded from the Uptime the Uptime Infrastructure Monitor Web site, contact Technical Support before performing an upgrade. Some customization steps include the following:

  • custom Java heap settings
  • verbose logging
  • adding -Djava.security.egd=file///dev/urandom to command-line invocation
  • increasing -XX:MaxPermSize
  • fine-tuning garbage collection options such as -XX:+PrintGCDetails, -XX:+PrintTenuringDistribution, -XX:+HeapDumpOnOutOfMemoryError

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UT-16403Resolve empty email distribution list error upon edit
UT-16400Resolve inability to save new HTTP / Web Services / SOAP (Advanced) service monitor
UT-16388, UT-16351Resolve deletion and re-addition of VMs causing deletion of master (and all child) monitors from service groups
UT-16384Update default Uptime service names from up.time to Uptime
UT-16371Update support of both Uptime and uptime spellings in Windows Agent 7.7
UT-16370Resolve duplicate elements
UT-16369Resolve unavailable Uptime Data Collector after Uptime Installation
UT-16368Resolve 500: Proxy Error on some gadgets after upgrading to 7.7
UT-16367Resolve VMware elements marked as (deleted) and Database Not Responding issue on VM profile page after upgrade to 7.6.1. build 6
UT-16366Upgrade OpenSSL version for Linux Apache to version 1.0.2g
UT-16365Resolve create and edit issues on Action Profile in Uptime 7.6.1
UT-16356Resolve inability to add elements on fresh install with Oracle datastore
UT-16355Resolve wrong exception handling in ServiceNow implementation
UT-16348Resolve Agent not starting on RHEL7.x with xinetd installed and not running as daemon if xinetd missing
UT-16347Resolve existing VMs being configured as newly-discovered VMs after upgrading to Uptime 7.6.1
UT-16343Resolve WMI elements changing to Agent + VMware when additional monitoring scan runs after adding vCenter
UT-16342Resolve element info panel for VMware + agent type showing incorrect information
UT-16338Resolve Elements being added in limbo state between agent and WMI
UT-16333Resolve inability to uninstall Uptime
UT-16314Resolve Uptime hang during monitoring
UT-16286Verify support of Windows 10, SUSE v12.0, Ubuntu 15.10, Solaris 11.2
UT-16269Resolve error adding Monitoring Station as Agent because it's already added at start
UT-16217Resolve inability to add File System capacity monitor to servers brought in through VMware
UT-16216Resolve problem adding Process Count Check monitor to VM + Agent elements
UT-15939Resolve AIX Agent reporting physical CPU count instead of socket count and update AIX Agent version number
UT-15598Resolve inability to be add snmp network devices to Uptime
UT-15590Update Agent support for Red Hat 7.x
UT-15551Update Linux Agent for RHEL 7 does not have ifconfig

Known Issues

Upgrade

After upgrading from Uptime Infrastructure Monitor 7.6.1 to 7.7.x, an older login page appears. Click Ctrl + F5 to refresh the page and the new login page appears.

New Installation

Resolved Issues in 7.7.3 (Build 2 released 2016-08-03)

UT-16445Update Service Monitor text fields to accept special characters
UT-16425Resolve HTTP monitor issue introduced in Uptime 7.7.2
UT-16368Resolve proxy error on some gadgets after upgrade to Uptime 7.7
UT-16274Resolve Agent failure in Windows 2008 R2 cluster while monitoring event IDs
UT-15939Update AIX Agent reporting details regarding Socket Count and CPU Count

Known Issues

Upgrade

After upgrading from Uptime Infrastructure Monitor 7.6.1 to 7.7.x, an older login page appears. Click Ctrl + F5 to refresh the page and the new login page appears.

New Installation

If the user does not launch Uptime Infrastructure Monitor from the installer and does If the user does not launch Uptime Infrastructure Monitor from the installer and does not receive the Auto-Discovery Wizard upon opening the product, change the URL to:

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If the option to automatically remove deleted VMs was NOT selected at the vCenter level, all of the "old" VMs include (deleted) after the name. This suffix may accumulate resulting in multiple (deleted) entries after the name.  

If the option to automatically remove deleted VMs from Uptime IM WAS selected at the vCenter level, you will not see any "duplicate" VMs. It simply appears as though the vCenter elements have had all their service monitors stripped away. 

Unfortunately, any historical data collected before the vCenter element deletion is also lost regardless of the setting to automatically remove deleted.

If this issue affected you, please contact Support for more information about restoring lost service monitors.

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Support for more information about restoring lost service monitors.

Other known issues

UT-17068Uptime creates a high number of database threads every other Sunday night.
UT-17065Disk Performance Stats are unavailable with MS SQL datastore.
UT-17063Upgrades to 7.7.x from UT 7.6.1 fail with errors on Oracle 11G.
UT-17050The Resource Hot Spot report does not work with MS SQL and Oracle datastores.
UT-16441When editing a Service Monitor, the defaults are populated even when other settings were previously saved.
UT-16440The Linux Agent daemon doesn't auto-start when rebooting systemd environments
UT-16416Users receive a Database Unavailable error after upgrading to Uptime 7.7 and adding a network device.
UT-16365Issues exist when users create and edit an Action Profile in Uptime 7.6.1.
UT-16288Adding vCenter before adding WMI/Agentless servers prevents the Auto-Discovery Wizard from adding services.
UT-15880When converting VMs as part of a vCenter upgrade or migration, VMs recreated in Uptime with new UUIDs properly discover the Agent, but are not properly converted from VM-basic to VM+Agent.

Contacting IDERA

IDERA employees are proud to work with our clients around the globe to deliver exceptional customer service, including sales expertise, installation help, and support services.

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Brookhollow Central III
2950 North Loop Freeway West
Suite 700
Houston, Texas 770092
USA

Phone                     713.523.4433

Support                  713.533.5003

Fax                          713.688.1924

Sales                       [email protected]

Support                   uptime- [email protected] / http://support.uptimesoftware.com

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