Uptime Infrastructure Monitor Version 7.
...
7 Release Notes -
...
April 2016
| Table of Contents | ||||
|---|---|---|---|---|
|
About this Version
...
The Uptime Infrastructure Monitor 7.6.1 release consists of (a pair of security-related fixes, along with an updated build of the Windows agent). For more information, see Resolved Issues in 7.6.1.This Release Notes document describes changes to both the 7.6.1, and recent 7.6 releases.(Uptime IM) version 7.7 now includes a new Auto-discovery Wizard and ServiceNow integration plus performance improvements, numerous resolved issues and security updates.
New and Improved Features
Uptime Infrastructure Monitor 7.6 7 includes the following new and improved features.
IDERA Rebranding
The new nameplate, including the new IDERA logo, is now displayed at the top of the Uptime product: IDERA Uptime Infrastructure Monitor. The product name changed from up.time to Uptime Infrastructure Monitor throughout the product. Note that a few items still retain the up.time name. For additional information about these items, see Known Issues.
Improved Agent Security
Uptime Infrastructure Monitor agents now include basic security options as part of the default install, especially SSL. This improvement also affects password authentication/key exchange. For more information about enabling SSL communication on an agent, see the Knowledge Base article Using SSL Communication with Linux-Based Agent.
This update also includes several security and vulnerability issues addressed in Resolved Issues.
SNMP Monitoring Improvements
Apply a regex filter to the index OID
When configuring an SNMP poller, you now can ignore rows in a column by applying a regex filter to the index object identifier (OID). The Add OID section of the SNMP Poller template now includes fields that allow you to select All Rows, Specific Rows, or Filter by Regex. This filter is applied at collection time. For more information about configuring SNMP monitoring, see Network Service Monitors.
Allow virtual OID appending
Uptime Infrastructure Monitor 7.6 now allows users to add multiple OIDs at a time by appending the virtual OID and no longer validate the OID in the SNMP poller. For more information about configuring SNMP monitoring, see Network Service Monitors.
Add agent monitors to Net-SNMP devices
Users now can add a NAS device to Uptime Infrastructure Monitor via Net-SNMP. Previously, while Uptime Infrastructure Monitor is aware of its file systems, there was no way to add an FSCAP monitor nor could it create a process count check monitor on this device despite knowing about the processes running on the system. You now can add these monitors to a Net-SNMP device. For more information about adding agent monitors, see Agent Monitors.
Support for VMware vSphere 6 and ESXi6
Uptime Infrastructure Monitor now supports VMware vSphere 6 and ESXi 6.
Resolved unexplained timeouts when adding a network device
Previously, Uptime Infrastructure Monitor returned a timeout message during the initial Add System/Network Device or Auto discovery wizards when a user attempted to add a network device. At the same time, the user was able to do an SNMP walk of these same devices without issue, signaling that the SNMP credentials were correct, but the routing or ACL rules that prevent Uptime Infrastructure Monitor from adding the same devices were not in place. This issue no longer occurs with an upgrade to this release.
Resolved Highchart graph rounding problem
When mousing over the data points on the Highchart graphs, some users would see percentages with excessive number of decimal places, for example 94.200000000000000009%. Uptime Infrastructure Monitor now displays only two decimal places.
Allow decimal values in Port Performance Check
Decimal values are now supported. Also, added the units in brackets – Port Performance Check – i.e. Total Rate (%). Added 3 decimal points of precision.
Custom In/Out Speeds
Uptime Infrastructure Monitor Auto-Discovery Wizard
Uptime Infrastructure Monitor 7.7 introduces the first iteration of the Auto-Discovery wizard that makes getting new installations up and running faster and easier. The Auto-Discovery wizard runs automatically when product is first launched and allows users to:
- Set global configurations and credentials
- Discover all types of devices in a single pass
- Add monitoring and alerting at the same time the device is added.
You can rerun the wizard any time to discover any newly-added devices. For additional information about the auto-Discovery wizard, see Using the Auto-Discovery Wizard.
Offers ServiceNow Integration for Service Tickets
ServiceNow Integration is new functionality added to Uptime Infrastructure Monitor to automatically generate tickets in ServiceNow. When an email alert is generated in Uptime Infrastructure Monitor, an incident ticket is created in ServiceNow under the Incident tab corresponding to that alert. For more information about ServiceNow Integration within Uptime Infrastructure Monitor, see Integrating with ServiceNow for ticket generation.
Database Performance Improvements
Over 50 new database indexes are added to the database for this release. These indexes significantly improve Uptime Infrastructure Monitor data access times and speed up data display and report generation.
Many Plugins Now Included by Default
Uptime Infrastructure Monitor 7.7 now includes the following plugins by default, meaning that you no longer have to visit The Grid to download:
- Service Monitors added:
- Apache Tomcat monitor
- Log File monitor
- File directory monitor
- Log file monitor
- Amazon EC2 instance-performance monitor
- Amazon EC2 monitor
- Citrix XenApp monitor
- Citrix XenServer monitor
- IIS webpage check monitor
- Oracle query monitor
- SharePoint 2010 monitor
- SQL Server query monitor
- SSL certificate expiry check monitor
- Windows System Uptime monitor
- Uptime status general monitor
- Uptime status performance monitor
- Gadgets added:
- Topology Tree
- Element Status Chart
- Element Panel
- Group Status Chart
- Incident Panel
- PinOnImage
- Capacity Planning What If
- Capacity Planning
- Metric Chart
For more information about the plugins available for Uptime Infrastructure Monitor and how to use them, see Plugin Guide.
Improved Usability
Uptime Infrastructure Monitor includes the following usability improvements:
- New main menu styling
- Highlighting elements that are in temporary maintenance in Infrastructure
- Left menu updates including highlighting the Graphing/Services/Info tab options and active page name
Support for Red Hat 6.6, 6.7, 7.0, 7.1, and 7.2
Uptime Infrastructure Monitor monitoring station now support Red Hat (RHEL) versions 6.6, 6.7, 7.0, 7.1, and 7.2. For more information about supported platforms, see Supported Monitoring Station Platforms in Uptime Infrastructure Monitor.
Improved Security and Vulnerability Features and Fixes
Uptime Infrastructure Monitor includes support for TLS v1.1 and v1.2. In addition, the Monitoring Station now includes pre-key authentication (PSK). Use Stunnel to configure PSK support Agents. Uptime Infrastructure Monitor now includes the ability to enter as many PSK keys by IP address or range as needed.Users now can set the in/out data speed of a network device. The max port speed as determined by the device is used to calculate % usage (in and out). Previously, there was no accounting for the speed of the network on the other side of the connection.
Updated Bundled Platform Components
To address vulnerabilities issues, Uptime Infrastructure Monitor now supports the following platforms:
- PHP 5.4.45
- Apache 2.2.314.18 (Win64)
- OpenSSL 1.0.1p
Added Expand / Contract All Service Monitors
This release includes a toggle to expand or contract all Service Monitors on the Add Service Monitors page.
Updated NetFlow – Plixer Scrutinizer
Scrutinizer is a NetFlow analyzer and incident response system that takes advantage of communications standards, i.e. NetFlow and IPFIX for Cisco as well as other compatible switches and routers. It does this to retrieve and store network traffic information for users, systems, and applications. Scrutinizer allows administrators to monitor, graph, and report on network usage patterns, and to locate the heaviest traffic creators.
Scrutinizer can be integrated with Uptime Infrastructure Monitor. For more information about integrating Uptime IM Scrutinizer, see Integrating Scrutinizer with Uptime Infrastructure Monitor. Integration allows you to access all Scrutinizer features from the NetFlow dashboard within Uptime Infrastructure Monitor. If you do not currently have Scrutinizer, please contact IDERA Sales for more information at [email protected].
Note that the NetFlow/Scrutinizer versions available on the Uptime Infrastructure Monitor download page are updated from version 11.5.2 to 15.8. Scrutinizer version 15.8 is tested with Uptime Infrastructure Monitor versions 7.4, 7.5, and 7.6. If you currently have Scrutinizer installed with these versions of Uptime Infrastructure Monitor, please refer to the upgrade instructions at: https://www.plixer.com/files/TheWindowsUpgradeGuide.pdf
- 2e
Platform Support and Integration Changes
Visit Uptime Infrastructure Monitor’s Monitor's Knowledge Base for the latest comprehensive listing of currently supported monitoring station, database, and agent platforms. The following summarizes platform support changes for Uptime Infrastructure Monitor since the previous release.
...
Monitoring
...
Station and Agents
| Red Hat (RHEL) 6. | VMware vSphere6 | |
| VMware ESXi 6 |
Upgrade Notices
| Info |
|---|
Some users who upgrade to Uptime Infrastructure Monitor 7.6 may experience an issue that prevents the up.time Data Collector from restarting after the upgrade. This issue will be addressed in the next release of the product. In the meantime, users who observe this issue should refer to the workaround outlined in the the Knowledge Base article Data Collector will not start after upgrade to UIM 7.6. |
| Red Hat (RHEL) 6.7 | |
| Red Hat (RHEL) 7.0 | |
| Red Hat (RHEL) 7.1 | |
| Red Hat (RHEL) 7.2 | |
| Solaris 11.2 | |
| SUSE Linux Enterprise Server 11.4 | |
| Ubuntu Server Edition 15.10 |
Agentless Monitoring
| VMware ESXi 6.0 | |
| vCenter Server Appliance 6.0 |
Upgrade Notices
The Uptime Infrastructure Monitor 7.6 7 release affects users who have deployed plugins.
Enhanced Alert Profile Variables Plugin
The functionality of the Enhanced Alert Profile Variables plugin is added directly to Uptime Infrastructure Monitor. If this plugin is installed, you must remove the plugin after upgrading to Uptime Infrastructure Monitor 7.3 or later to ensure email notifications continue to be properly sent. You can uninstall the plugin using the legacy Plug-in Manager.
If you already removed the Plug-in Manager from your Uptime Infrastructure Monitor installation, you can manually remove the Enhanced Alert Profile Variables plugin by deleting the alert_mod.jar from your <uptime_dir>/core/custom_jars/ directory, and then restarting the Uptime Infrastructure Monitor Data Collector service (uptime_core on Linux, and up.time Data Collector on Windows).
Upgrading Plugins
The Uptime Infrastructure Monitor 7.6 7 upgrade process is as follows:
- Uptime Infrastructure Monitor: The conversion process scans your existing plugins to verify they are are based on The Grid.
- Uptime Infrastructure Monitor: Plugins that are recognized as previously downloaded from The Grid are flagged for an upgrade and re-versioned at 0.9.
- User: To complete the plugin conversion process, after upgrading Uptime Infrastructure Monitor proceed to the Extension Manager (Services > Add Service Monitor > Want More? Search for monitors.). All plugins are flagged for an upgrade (these are supposed to show v0.9):
- User: Upgrade each plugin.
- Uptime Infrastructure Monitor: After upgrading, The Grid-based plugins display as version 1.0 to signify the reboot to unified extension deployment, regardless of what their previous version was.
- User: Moving forward, use the Extension Manager to manage your plugins.
- User: Uninstall the Plug-in Manager, as it is no longer needed to manage plugins.
...
Upgrading from a Previous Version
| Info |
|---|
Upgrading the up.time Uptime Monitoring Station will overwrite the changes to httpd.conf, so when the upgrade is complete, be sure to update the httpd.conf file again. |
You can only upgrade directly to Uptime Infrastructure Monitor 7.6 7 if your current installed version is version 7.6.5 x or 7.45. Users on version 7.1 must upgrade to version 7.3, then 7.2, 5 before upgrading to 7.7. Users on version 7.2 or 7.3 must upgrade to 7.4 5 before upgrading to 7.67.
Users who are running version 6.0 or 6.0.1 must upgrade to 7.0 > 7.1 > 7.3 > 7.4 or 7.5 before upgrading to 7.67. Users who are running version 5.5 or earlier must upgrade to 6.0 or 6.0.1 as a starting point. (Refer to the Uptime Infrastructure Monitor Knowledge Base for specific version upgrade paths.) If you are eligible for a direct upgrade path, you can upgrade using the installer for your Monitoring Station’s operating system. The upgrade process installs new features, and does not modify or delete your existing data.
...
| Info |
|---|
If you are working with a version of Uptime Infrastructure Monitor that is customized in any manner beyond the standard installation downloaded from the Uptime Infrastructure Monitor Web site, contact Technical Support before performing an upgrade. Some customization steps include the following:
|
Resolved Issues in 7.
...
7 (Build
...
9 released
...
2016-
...
05-03)
| PLUG- | 14714The FLEXnet host ID displays a series of f’s (fffff) for License Information |
| UT-15223 | Installation on Windows 2012 Server R2 fails when the installation directory is not on c: drive |
| UT-15234 | The FLEXnet host ID displays a series of 0’s (000000000000) for License Information |
| UT-15517 | The number of blocked Processes returned by Uptime is incorrect |
| UT-15526 | Upgrade Windows Agent Console |
| UT-15736 | Resolve POODLE: SSLv3 vulnerability per CVE-2014-3566 |
| UT-15819 | Customer monitor backlog |
| UT-15849 | 32-bit Windows Agent unable to access 64-bit Registry Entries |
| UT-15863 | OpenSSL vulnerability - Uptime Opessl version is 1.0.1j and need version 1.0.1m |
| UT-15884 | SSLv3 No supported ciphers found vulnerability |
| UT-15888 | HP system showing partial info for network devices with names longer than 8 characters |
| UT-15895 | Windows agent crashes |
| UT-15896 | agent daemon - option to restrict requests based on IP address |
| UT-15911 | windows agent security issue [VU#377260} |
| UT-15918 | Linux machine: While installing Uptime 7.5 Linux machine "small, medium, and large are not yet replaced by 200, 500, 1000 elements" |
| UT-16018 | SSL v3.0 vulnerabilities in Controller |
| UT-16020 | Linux Agent 7.6 Install Error |
| UT-16028 | Linux Agent 7.6 SSL dependency Logic Flaw |
| UT-16029 | RSS feed in "Latest Uptime Articles" list on My Portal replaced by Uptime Resource Articles. |
| UT-16042 | ESXi Datastores Not Displaying in v7.6 |
| UT-2268 | Graph is not getting generated for "last Month" option |
| UT-2280 | Error message in Datastore Capacity Growth report needs changing |
| UT-2281 | UI change for Datastores Capacity Growth Chart to singular "datastore" |
| UT-2282 | Inventory Report - Monitor Summary should use True/False in Monitored column |
...
| UT-16139 | VMware elements marked as deleted |
| UT-16110 | Uptime 7.6 upgrade results in MS SQL backend failure |
| UT-16137 | Unable to select/show info of ESXi 6.0 when browsing vCenter 6.0 subtree |
| UT-16133 | Web application shows data collector exception after stopping and restarting MSssql db and starting services |
| UT-16115 | Resource Hot Spot report gives SQL error |
| UT-16135 | php_sqlite.dll extension error: PHP Warning: PHP Startup: Unable to load dynamic library 'C:/Program Files/uptime software/uptime/apache/php/ext/php_sqlite.dll' - The specified module could not be found. |
| UT-16132 | Exception appears while restarting database after configuring MSSql default data is not setup |
| UT-16126 | Upgrade to 7.6 creates duplicate GUI folder |
| UT-16114 | Uptime-alert alert profile should not be editable |
| UT-16108 | Uptime 7.6 upgrade issue from up.time 7.5 build 19 |
| UT-16042 | ESXi datastores not displaying |
| UT-15986 | Upgrade to 7.5 or 7.6 from 7.4 creates extra backslashes in httpd.conf, breaking x-sendfile |
| UT-15422 | Pin On Image gadget not showing uploaded image |
Known Issues
up.time to Uptime Infrastructure Monitor Renaming
The new name Uptime Infrastructure Monitor is not being used in the following areas of this release:
- Linux installer. Users will still see up.time.
- Default monitors descriptions. Some monitoring information and error messages also still use the up.time name.
- The following Uptime Infrastructure Monitor system Services names are still using up.time:
- up.time agent
- up.time Controller
- up.time Data Collector
- up.time Data Store
- up.time Web Server
- Additional miscellaneous up.time instances occur throughout the product.
Window 10 – Edge/Spartan browser
- The Uptime Infrastructure Monitor Support page on Windows 10 using Microsoft Edge (Spartan) browser displays "OS: Windows 8…" instead of "OS: Windows 10…".
- Uptime Infrastructure Monitor does not open automatically after installation on Windows 10 using Microsoft Edge browser.
- Internet Explorer versions earlier than IE 10 are not supported. For more information regarding supported browsers, see Supported Browsers in Uptime Infrastructure Monitor.
Other Issues
...
| 283 | Resolve timezone differences in Incident Panel gadget |
| PLUG-299 | Support Solaris Zone Workload plugin on UT 7.5 and 7.6 |
| PLUG-311 | Update NetApp Filer plugin and text on The Grid |
| UT-13769 | Different time zones cause Windows Event Log Monitor to alert incorrectly |
| UT-15743 | Resolve Windows Agent affect on CPU Usage for uptmagnt process |
| UT-15804 | Remove non-monitored service monitors from Element Group Status lists |
| UT-15873 | Resolve inability to attach service monitors to Action Profile via the Edit Action Profile page |
| UT-15902 | Resolve Solaris Agent % Disk Busy display > 100% |
| UT-15906 | Create alert profile long-running script |
| UT-15920 | Improve load speed for Disk graph list of disks |
| UT-15936 | Resolve Ping monitor fail but OS Ping does not |
| UT-15939 | Resolve AIX agent reporting physical CPU count instead of Socket count |
| UT-15948 | Resolve Datastore Capacity Growth report Java error |
| UT-15950 | Resolve Highchart graphs displaying time in UTC instead of SYSTEM |
| UT-15954 | Resolve Acknowledge alert for External Check Monitor causing database deadlock |
| UT-15968 | Resolve topological dependency of child element sending alert although parent is CRIT |
| UT-15969 | Resolve inability to edit the File System capacity (master) service monitor |
| UT-15994 | Return information for Disk and File System on the graphing tab for a1pvdb1133 |
| UT-16000 | Resolve heavy CPU usage from agent on Exchange Server 2013 |
| UT-16039 | Resolve ability to read remotely any file via Agent Vulnerability |
| UT-16043 | Update Uptime name in Linux installer |
| UT-16052 | Update Uptime name in Service Names and Default Monitors |
| UT-16059 | Add Agent daemon option to restrict requests based on IP address for *.nix |
| UT-16071 | Resolve user domain passwords being stored in clear text in PHP session files |
| UT-16097 | Resolve broken KB links in My Portal > Uptime Resources |
| UT-16134 | Resolve inability to monitor web page using TLS 1.2 |
| UT-16156 | Resolve impossibility of unattended installations of Linux Agent |
| UT-16164 | Resolve incorrect Agent version in Agent Console |
| UT-16180 | Resolve modifying network element after initial platform perf gathering breaking the element after saving |
| UT-16181 | Add progress indicator/busy indicator/spinner when performing time-consuming actions in Infrastructure |
| UTS-2296 | Resolve inability to select the folder "datastore" through "change button" |
Known Issues
Upgrade
After upgrading from Uptime Infrastructure Monitor 7.6.1 to 7.7, an older login page appears. Click Ctrl + F5 to refresh the page and the new login page appears.
New Installation
If the user does not launch Uptime Infrastructure Monitor from the installer and does not receive the Auto-Discovery Wizard upon opening the product, change the URL to:
localhost:9999/autoDiscoveryWizard.php
Note that entering only localhost:9999 does not automatically run the wizard.
Uninstallation
When uninstalling Uptime Infrastructure Monitor, the uninstall does not automatically stop or kill the stunnel.exe process. In order to delete the Uptime directory during uninstallation, the user first must kill the stunnel.exe process.
Monitoring
The Create Alert panel no longer includes the Fill button or Custom Format check box. The default text automatically disappears when the user clicks within the body of the email. The best workaround is to create the alert using the default text. Copy the body of the message text in the View Alert Profile. Next, edit the alert, and then paste the text copied from the message body and make any necessary changes.
Agents
The RHEL 7.x Agent does not include xinetd. Use the which xinetd command to verify whether xinetd is installed. If which xinetd does not return any results, then xinetd is missing. As a result, you must start the Agent in daemon mode using this steps in the Knowledge Base article Running the Uptime Infrastructure Monitor agent under Daemon Mode without Xinetd
...
.
Contacting Support
IDERA employees are proud to work with our clients around the globe to deliver exceptional customer service, including sales expertise, installation help, and support services.
...
Support [email protected] / support@uptimesoftware / http://support.uptimesoftware.com
Human Resources IDERA Careers
Copyright © 2016 IDERA,
...
Inc.
IDERA, incInc. considers information included in this documentation to be proprietary. Your use of this information is subject to the terms and conditions of the applicable license agreement.