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User roles define the following:
- what a user will see when they log in to the up.time Monitoring Station
- the items that a user can add, view, edit, or delete when using the Monitoring Station
The user roles that you create should reflect that needs of the users to whom the roles will apply. For example, a user who only needs to generate graphs and reports does not need to be able to view or add accounts for other up.time users.
Adding User Roles
To add user roles, do the following:
- Click Users.
- In the tree panel, click Add New User Role.
The Add User Role window appears. - Type a name for this role in the Name of User Role field.
This name will appear in the up.time Web interface. - Optionally, provide a Description of User Role.
- In the first Permissions area of the Add User Role window, you assign the user permissions to View, Add, Edit, or Delete the following items by clicking the check box beside each item:
- Users
- Elements
- Services
- Element Groups
- Action Profiles
- Alert Profiles
- Time Periods
- Service Level Agreements
- Element Views
- Optionally, in the second Permissions area enable one or more of the following options by clicking the Allowed check box:
- Administrator
The user can perform all up.time administration tasks. - Acknowledge Alerts
The user can acknowledge an alert. See Understanding Alerts for more information. - Save Reports
The user can save reports. Links to the saved reports will appear in My Portal, or the user can save reports to a local or network drive. See Saving Reports for more information. - Manage Plugins and Gadgets
The user can manage custom service monitors and dashboard gadgets using the Extension Manager. See Plugin Monitors or Managing Gadgets for more information. - Manage Dashboards
The user can create a new dashboard layout and add gadgets to it. See Custom Dashboards for more information.
- Administrator
- Click Save.
Viewing User Roles
You can view a user role to ensure that the permissions for the role are properly configured.
To view user roles, click View User Roles in the tree panel.
A list of the user roles appears in the Users subpanel. Clicking a user role displays a table that summarizes the role’s configured permissions; those which have been are granted as denoted by a green check mark.
Editing User Roles
To edit user roles, do the following:
- In the tree panel, click View User Roles.
- Click the name of the user role that you want to edit, and then click Edit User Role in the Users subpanel.
The Edit User Roles window appears. - Edit the user role information as described in the section Adding User Roles.
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