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A Distribution List allows you to use an email alias to send alerts to end users who, aside from wanting to be informed of status alerts, have no other reason to use up.time. Using a Distribution List is an easy way to broadcast to a large group of users without having to create and manage individual up.time user profiles for each member.
Distribution Lists, like individual user profiles, are associated with Notification Groups, and can be configured to broadcast specific types of status alerts (e.g.for example, only Critical-level and Recovery alerts).
Adding Distribution Lists
To add Distribution Lists, do the following:
- Click Users.
- In the tree panel, click Add New Distribution List.
- Type a descriptive name in the Display Name field.
You will select this name when defining a Notification Group. - Enter the Email Address field, enter the email alias you are using to notify non-up.time users.
- Select a Monitoring Period from the Time Period for Emailing list:
- 24x7
- 9am to 5pm weekdays
- another Monitoring Period that you have previously created
- Select the Should the Distribution List receive alerts? check box.
- Configure the type of alerts those on the Distribution List will receive by selecting one or more of the following check boxes:
- Alert on Critical
The : the user receives an alert when up.time detects a critical problem with one or more monitored services. - Alert on Warning
The : the user receives an alert when up.time detects a potential problem with one or more monitored services. - Alert on Unknown
The : the user receives an alert when up.time detects an error in the configuration of the monitor, or if up.time cannot execute the service check. - Alert on Recovery
The : the user receives an alert when the service recovers from an error (for example, an application, process or service restarts, or a server reboots).
- Alert on Critical
- Click Save.
Viewing Distribution Lists
You can view the details of a Distribution List to ensure is properly configured. The details of a Distribution List include an email address, and the conditions under which alerts will be sent.
To view Disbrituion Lists, do the following:
- Click Users.
- In the tree panel, click View Distribution Lists.
A list of Distribution Lists appears in the Distribution Lists subpanel. - Click the name of the Distribution List that you want to view.
The details of the group appear in the Distribution Lists subpanel.
Editing Distribution Lists
If you find that a Distribution List is not properly configured, you can edit that list.
To edit Distribution Lists, do the following:
- Do one of the following:
- Click the Edit icon beside the name of the Distribution List.
- Click the name of the Distribution List you want to edit, then click Edit Distribution List on the Distribution List Information page.
- Edit the group as described in Adding Distribution Lists.
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