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Uptime Infrastructure Monitor includes two command line utilities for archiving and restoring your DataStore:


Both utilities work with all supported database backends.


Exporting the Contents of your DataStore

To export the contents of your DataStore:

  1. Shut down Stop the "up.time Data Collector service." and "up.time Controller" services.
  2. Navigate to the scripts folder under the directory where


    Uptime Infrastructure Monitor is installed.


  4. Run the following command to save the dump file to the folder of the root installation:

    Code Block

    Or, to specify the location of the dump file:

    Code Block
    fulldatabasedump <path>

    Depending on the size of your DataStore, this process can take anywhere from several minutes to several hours.


  5. The utility will create a uptimedump_YYYY-MM-DD.xml.gz file. For example, uptimedump_20072016-01-02.xml.gz. This file is saved in up.timeUptime Infrastructure Monitor's root installation directory.


Importing the Contents of your DataStore

To import the contents of your DataStore:

  1. Ensure that the DataStore service is running.
  2. Use the resetdb utility to delete and then recreate the

  3. up.time
  4. Uptime Infrastructure Monitor database structure by running one of the following commands:

  6. Code Block
    On Windows:
  7. >net
  8. net stop "up.time Controller" 
    > net stop "up.time Data Collector" 
  9. >C:>Program Files>uptime software>uptime>resetdb
  10. > <uptime_dir>\resetdb --nodata 
  11. really
  12. really 
    On Linux or Solaris: 
    # /etc/init.d/uptime_
  13. core
  14. controller stop
  15. /
  16. usr
  17. etc/
  18. local
  19. init.d/uptime_core stop 
    # <uptime_dir>/resetdb --nodata really
  20. Run the following command:

    Code Block
    <uptime_dir>\scripts\fulldatabaseimport path/<filetoimport>.xml.gz

    Where path/<filetoimport>.xml.gz is the path to and file name of the archived contents of your DataStore. For example, to import the archive that is located in

  21. up.time
  22. Uptime Infrastructure Monitor's root installation directory, enter:


  24. Code Block
    <uptime_dir>/scripts/fulldatabaseimport uptimedump_
  25. 2007
  26. 2016-01-02.xml.gz
  27. Restart the up.time Data Collector service by running the following command:

    Code Block
    On Windows: 
  28. >net
  29. > net start "up.time Data Collector"
    > net start "up.time Controller"
    On Linux or Solaris: 
    # /etc/init.d/uptime_core start 
    # /etc/init.d/uptime_controller start

Exporting & Importing only your


Uptime Infrastructure Monitor Configuration

By default, a problem report contains configuration information for elements from the last three months. If the configuration has not changed for an element in that time (ie. size memory is the same, number of CPU's is the same, etc.), then the problem report will not contain configuration for that element. When the problem report is loaded into a new Uptime install, you may see an error in the UI because the configuration information for the element is unavailable. Within the next 24 hours, the Configuration Gatherer for that element will run and update the missing configuration and the error will go away. This can be sped up by clicking the Rescan Configuration button in the Info page for that element.

If you do not require all of your historical performance data or Service Monitor outage information, you can migrate only your up.time Uptime Infrastructure Monitor configuration from one up.time Uptime Infrastructure Monitor installation to another using the steps below.

  1. On the current up.time Uptime Infrastructure Monitor installation, generate a problem report using the Problem Reporting link under the Config tab.
  2. Install the same version of up.time Uptime Infrastructure Monitor on your new up.time Uptime Infrastructure Monitor server. It is very important that the export system and the import system are using the same up.time Uptime Infrastructure Monitor version.
  3. Copy this problem report zip file to your new up.time Uptime Infrastructure Monitor server and place it in the up.time Uptime Infrastructure Monitor installation directory.
  4. Import the configuration from your problem report by running the following commands (replace PR-NAME with the full path & file name for your problem report, e.g. or /root/

    On Windows:

    Code Block
    >net> net stop "up.time Controller"
    > net stop "up.time Data Collector" 
    >C:>Program Files>uptime software>uptime>resetdb > <uptime_dir>\resetdb --nodata really 
    >C:>Program Files>uptime software>uptime>scripts>primport PR-NAME 
    >net > <uptime_dir>\scripts\primport <pr_zipfile>
    > net start "up.time Data Collector"
    > net start "up.time Controller"

    On Linux or Solaris: 

    Code Block
     # /etc/init.d/uptime_corecontroller stop
    # /usretc/localinit.d/uptime_core stop
    # <uptime_dir>/resetdb --nodata really /usr/local/uptime/
    # <uptime_dir>/scripts/primport PR-NAME <pr_zipfile>
    # /etc/init.d/uptime_core start
    # /etc/init.d/uptime_controller start