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When up.time Uptime Infrastructure Monitor attempts to perform a ping check, the following error message may appear:

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This error is commonly caused by permission problems with the icmp executable that up.time Uptime Infrastructure Monitor uses to verify the PING status of a monitored element.  To resolve this issue, follow the steps below for the appropriate platform.

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Ensure that you have installed up.time Uptime Infrastructure Monitor as a local administrator.  This error is only known to occur when up.time Uptime Infrastructure Monitor is installed as a domain or by a non-local administrator.

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