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If there is a requirement to run the new Monitoring Station in a test environment before disabling the original Monitoring Station, please contact [email protected] [email protected].com to request a temporary test license key.

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  • The license key for the new Monitoring Station.
  • The Uptime Infrastructure Monitor service pack installation package for the same version that is being migrated (available from the Downloads section of the uptime Support site).
  • The full Uptime Infrastructure Monitor installation package for the same version that is being migrated (available from the Downloads section of the uptime Support site).

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If any functionality stops working after moving to the new system, please contact [email protected] [email protected].com and provide a description of what is not working along with a Problem Report (Config > Problem Reporting).