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If there is a requirement to run the new Monitoring Station in a test environment before disabling the original Monitoring Station, please contact licensing@uptimesoftware uptime-support@idera.com to request a temporary test license key.
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- The license key for the new Monitoring Station.
- The Uptime Infrastructure Monitor service pack installation package for the same version that is being migrated (available from the Downloads section of the uptime Support site).
- The full Uptime Infrastructure Monitor installation package for the same version that is being migrated (available from the Downloads section of the uptime Support site).
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Log in to Uptime Infrastructure Monitor on the new Monitoring Station. Since Because it will be a fresh Uptime Infrastructure Monitor install, it will ask you to set the admin password and SMTP server. These values will be reset once the configuration is copied from the old Monitoring Station.
Enter the new license key when prompted.
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If any functionality stops working after moving to the new system, please contact uptime-[email protected] and provide a description of what is not working along with a Problem Report (Config > Problem Reporting).