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Example error message:

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2013-07-09

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16:42:41,654

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ERROR

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(PerfERDC:137)

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-

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service

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Platform

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Performance

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Gatherer

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(192)

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on

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host

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DKLBMMDB1

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(34)

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Error

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getting

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data

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from

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agent:

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Java

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heap

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space

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Throwable:

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java.lang.OutOfMemoryError.

Generally this error indicates that one of the internal up.time Uptime Infrastructure Monitor JVM memory pools has been saturated. In most cases this is the JAVA_HEAP space. There are several reasons this could occur:

  1. The OS hosting up.time Uptime Infrastructure Monitor has run out of memory.
  2. A long running report has consumed all of the available HEAP.
  3. Other up.time Uptime Infrastructure Monitor jobs/tasks have consumed available HEAP.

If the up.time Uptime Infrastructure Monitor java process terminated as a result of this error, you will likely find a file named hs_err* in the up.time Uptime Infrastructure Monitor install directory that contains more information about why the JVM failed.

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