| Related Documentation | Version of up.time affected | Affected Platforms |
| All | All |
If you do not have a current or valid up.time valid Uptime Infrastructure Monitor license key, contact your Account Executive or send an email to support@uptimesoftware uptime-support@idera.com. You will need the HostID (How to find your HostID) for the monitoring station Monitoring Station system to generate a permanent license key.
The HostID is displayed in the License Information subpanel Info tab and should appear similar to the following:
001110bf101d
| Note: You do not need a permanent license key if you are evaluating |
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| Uptime Infrastructure Monitor. The Uptime Infrastructure Monitor trial includes a demo license that can run on any system and |
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| has an expiry date. |
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In addition to
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your Uptime Infrastructure Monitor license, the License Info
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page displays the number of
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elements that are currently
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using a license in the Uptime Infrastructure Monitor deployment.
To install or update a license:
- Click Config on the tool bar.
- In the Tree panelpage, click License Info.
- If you currently have an up.time an Uptime Infrastructure Monitor license, it is displayed in the License Information sub-panelpage.
- Paste the new or updated license in the License Key text box.
- Click Update.
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| Ensure that the message above the text box accurately indicates your license entitlement. If it does not, there is a problem with your license key format. |