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The Global Scan dashboard enables you to view the current status of all of the Elements (servers and devices, Applications, and SLAs) in your environment. When initially viewed, the Global Scan dashboard is displayed, and typically contains a list of all the Elements that are monitored by Uptime Infrastructure Monitor. The Elements table displays the following information:

For convenience, you can sort the Elements table by any outage type.

Service status indicators range from normal (green), to Warning (yellow), to Critical (red), and also include an Unknown state (gray). An Unknown state indicates that no performance data for the last 10 minutes exists for the Element. To avoid false positives, note that recently added Elements display this status until 10 minutes' worth of performance data is collected; also, in cases where the Uptime Infrastructure Monitor Data Collector service is down for more than 10 minutes, all Elements display this status until the service is restarted and enough data is collected.

The thresholds for the service status indicators are typically 70% for a warning state, and 90% for a critical state. These thresholds can be customized. For more information about managing reporting thresholds, see Changing Reporting Thresholds.

The Recent Incidents bar chart at the top left displays, in real-time, the number of service monitors that reported a non-OK status (CRIT, WARN, UNKNOWN, MAINT) during each of the past 24 hours. Note that host rechecks are included in the incident tally. 

The Current Service Status pie chart at the top right visualizes the current availability of systems or devices. The services for unmonitored systems in groups are not shown in the pie chart.

Viewing More Information

You can view detailed information about an Element by clicking its name. To view the details of each metric (for example, CPU usage), click the number in the column for that variable to go to its Graphing page, where you can generate a graph.

When you click the file folder icon to the left of a system name, an expanded view of the server information appears:

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Uptime Infrastructure Monitor displays the following information for the system in the expanded view:

Groups and Views in the Global Scan Dashboard

When you create groups or views (see Working with Groups and Working with Views), they appear in their own sections in the Global Scan dashboard. The following information is displayed:

When you click a group or view in the Global Scan dashboard, the systems that make up the group or view and details about their status are displayed.

Resource Scan

Resource Scan is a dynamically-updated dashboard that reports the percentage of various resources that are used by the servers and groups of servers in your environment. Access this dashboard by clicking the Resource Scan tab. This dashboard is comprised of several components: performance gauges, charts, and Element tables.

Performance Gauges

The row of gauges is updated every 15 minutes based on the most recently collected data:

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The dials display averages of the most recent 15-minute time interval, as well as the maximum and minimum values recorded over the past 24 hours up to the most recent time frame. The gauges show the following information:

The thresholds for the service status indicators are typically 70% for a warning state, and 90% for a critical state. These thresholds can be customized. For more information about customizing reporting thresholds, see Changing Reporting Thresholds.

Note that if data is not yet available (e.g., the Element in focus is newly added), the gauges report as unavailable until a time interval passes; if there is data, but no recent data (e.g., an Element is no longer down), there are minimum and maximum dials, but no main average dial until a sample of data is collected.

Element Tables

All server-type Elements and Element Groups that make up your monitored inventory are displayed below the graphs

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The following information is displayed in sortable columns:

In this section of the dashboard, the servers are presented as they are organized in Infrastructure. If applicable, you can click top-level Groups to display the group's servers and (if applicable) subgroups. As you click group or server names, the status reported in the gauges and charts reflects your current location in your infrastructure, whether it is parent groups, nested groups, or individual servers.

Viewing All SLAs

Service level agreements on the SLAs dashboard indicate whether performance targets are met. Although the main summary displays the status of the SLA definition as a whole, you can also expand the view to verify how well component service level objectives (SLOs) are meeting targets. (SLOs are made up of monitored services that, as a group, are used to measure a specific performance goal.)

In the Service Level Agreements subpanel (accessed by clicking the SLAs tab), the following SLA information is provided in the default view:

SLA Status Indicators

The color coding used in the Service Level Agreements subpanel indicates, at a glance, whether the SLA respective limits are in danger of or are already exceeded:

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The Downtime progress bar allows you to gauge how close the SLA is to reaching a critical state:

Note that once an SLA reaches a critical state, it remains in that state until the compliance period restarts the following week or month; an SLA that enters a warning-level state can be downgraded to a normal state if the rate at which allowable downtime is used decreases to a “safer” value.

SLA View Types

The Service Level Agreements subpanel provides two types of views: Condensed View and Detailed View. The latter view is suitable if you have one or two defined SLAs.

Viewing All Applications

The Applications dashboard displays the status of all Applications that the currently logged in user is permitted to view. Applications are groups of service monitors that together represent the status of a greater business or IT function within your organization. They consist of any number of two types of monitors: 

On the dashboard, the overall status of each Application is color coded:

The number and status of an Application's service monitors are also displayed through a series of bars: green indicates the service is functioning normally; yellow means the service is in a warning state; and red indicates the service is in a critical state. This information can be displayed in a default Condensed View, or a Detailed View.

Viewing the Network Dashboard

The network dashboard is a summary of network device performance, and network-based service monitor outages. It is automatically updated every 30 seconds. You can view this dashboard by clicking the Network tab.

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The network dashboard provides you with a single view of your network environment, and keeps you abreast of any network-related issues:

The following metrics are together used to report network performance:

For each category, there is a performance gauge that displays the average for all monitored ports based on the most recent sample. Maximum and minimum values over the last 24 hours is also shown. Note that the first two metrics are percentage-based, and their gauges are static; the remaining three metrics' gauges may scale if the recorded value exceeds the default upper limit. The thresholds for the service status indicators are typically 70% for a warning state, and 90% for a critical state.

Additionally for each category, there are top-10 lists displaying the individual Elements that are using the most bandwidth, have the highest latency, or seeing the most errors or discarded packets. Clicking any Element name displays its Quick Snapshot page, where you can further investigate bottlenecks.

Devices with Service Outages

Any network device Element whose attached service monitors are experiencing outages are displayed in this section. For convenience, you can sort the results by number of current outages, or outage occurrences. 


If the dashboard is viewed by an Uptime Infrastructure Monitor user who does not have permission to view all Elements, and as a result, may not be able to see network device Elements, the list is empty, and Uptime Infrastructure Monitor reports that there are no available network devices.

Viewing All Elements

Elements are the systems, network devices, Applications, and SLAs that Uptime Infrastructure Monitor is currently monitoring. You can view the status of all monitored Elements on the All Elements dashboard. This can be accessed by clicking the All Elements tab.

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The Elements subpanel lists the following information:

For convenience, you can sort the Elements table by any outage type.

If Uptime Infrastructure Monitor cannot contact an Element, the reason is displayed:

The values in each column are hyperlinks. Click one of the links to display the following information in the system information or graphing subpanels:


By default, Elements in WARN or CRIT states, in maintenance, or whose status is undetermined are displayed. To display all Elements regardless of status, clear the Hide OK Elements check box.




Dashboards are based on one of various layouts, then completed by configuring component gadgets:

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Gadgets, after developed, interface with Uptime Infrastructure Monitor using the Uptime Infrastructure Monitor Controller. Refer to the Integration Guide for more information.

Dashboards can be created by any Uptime Infrastructure Monitor user whose User Role permits it (see Working with User Roles for more information); dashboards are automatically shared with the user group they belong to.


Although Uptime Infrastructure Monitor is bundled with various gadgets, more are available at The Grid. Users can browse, install, and update gadgets from within Uptime Infrastructure Monitor using the Extension Manager, if their User Role permits gadget management (see Working with User Roles for more information).

Users who are allowed to manage gadgets can access this option by clicking the configuration icon on the far right of the tab row on the Dashboards tab. In the pop-up menu, clicking Search For Gadgets opens the Extension Manager, and displays the following:


For information about each gadget, see Dashboard Gadgets.