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Using Agent Monitors

Agent-based service monitors require either the Uptime Infrastructure Monitor Agent to be installed and running on the monitored system, or for Windows systems, metrics collection via WMI.

Agents or WMI enable you to collect very detailed data about a system, such as information about processes and low-level system statistics. The level of granularity of the information collected by agents is greater than that of the information collected by agentless monitors.

The monitors that require an agent are:

Note that the Uptime Infrastructure Monitor Agent service monitor specifically requires the Uptime Infrastructure Monitor Agent, and cannot be used with systems whose metrics are collected via WMI.

Using Agentless Monitors

Agentless monitors do not require the monitored system use WMI or the Uptime Infrastructure Monitor Agent. Your Monitoring Station communicates with the remote system to:

  • determine the status of the monitored service
  • collect information from the monitored service

The monitors that do not require an agent are:


Using Advanced Monitors

You can configure monitors to carry out service or performance checks that may be specific to your environment. Using advanced monitors, you can:

  • monitor any service that does not have an Uptime Infrastructure Monitor service monitor
  • monitor the performance of Elements in your environment
  • perform common database administration tasks

For more information, see Advanced Monitors. Contact Uptime Infrastructure Monitor Client Care for assistance with configuring advanced monitors.

Types of Advanced Monitors

There are three advanced monitors:

  • Custom

Monitors that return the status of a monitor and an automated message to clarify the returned status.

  • Custom with Retained Data

Monitors that return the following:

  • up to 10 values that you can capture and can evaluate
  • a return status
  • a message

You can also configure these monitors to save data to the database, which you can use to generate a Service Metrics report (see Service Monitor Metrics Report) or a Service Metrics graph.

  • External Check

Monitors that rely on an external event to trigger the capture of service information. External check monitors enable you to determine when to collect service data based on an external application event that you specify.

For more information on configuring and using advanced monitors, see Advanced Monitors.

Selecting a Monitor

To select a monitor, do the following:

  1. On the Uptime Infrastructure Monitor tool bar, click Services.
  2. In the Services subpanel, click Add Service Monitor.
    The Add Service Monitor window appears.
  3. Select one of the monitors listed in the window, and then click Continue.