Page tree

Versions Compared


  • This line was added.
  • This line was removed.
  • Formatting was changed.



For Uptime Infrastructure Monitor 7.8.4 5 and later, the vcruntime140.dll must be installed prior to installing or upgrading. If the .dll is not available during the upgrade or installation process, you may receive a message that the procedure failed.

To fix this issue:

  1. Exit the installer by clicking OK.
  2. Install the Microsoft Visual C++ 2015 Redistributable, available at the following URL:
  3. Re-run Uptime installer Uptime-7.8.45-windows.exe.
    If you currently have Visual C++ 2017 Redistributable installed on top of VC++ 2015 Redistributable, then the required registry key may not exist in your environment. To resolve this issue, you must "repair" VC++2017. For more information, see