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The directions in the subsequent sections assume you are installing Uptime Infrastructure Monitor for the first time. If you are updating an existing Uptime Infrastructure Monitor installation, there are other steps to consider.

Upgrading the Uptime Monitoring Station will overwrite the changes to httpd.conf, so when the upgrade is complete, be sure to update the httpd.conf file again.

You can only upgrade directly to Uptime Infrastructure Monitor 7.8 if your currently installed version is version 7.7.x or 7.6.x. Users on version 7.1 must upgrade to version 7.3, then 7.5 before upgrading to 7.8. Users on version 7.2 or 7.3 must upgrade to 7.5 before upgrading to 7.8.

Users who are running version 6.0 or 6.0.1 must upgrade to 7.0 > 7.1 > 7.3 > 7.5 before upgrading to 7.8. Users who are running version 5.5 or earlier must upgrade to 6.0 or 6.0.1 as a starting point. (Refer to the Uptime Infrastructure Monitor Knowledge Base for specific version upgrade paths.) If you are eligible for a direct upgrade path, you can upgrade using the installer for your Monitoring Station’s operating system. The upgrade process installs new features, and does not modify or delete your existing data.

Refer to one of the following topics if your current version is older than the version required for a direct upgrade:


Although agentless monitoring is supported, you can also use Uptime Infrastructure Monitor Agents to retrieve detailed performance metrics (such as CPU, memory, process, disk, and network usage) from systems that you are monitoring. Uptime Infrastructure Monitor Agents can also securely and remotely execute programs; for example, the Windows Agent can start and stop services, and reboot the system. Install an Uptime Infrastructure Monitor Agent on each monitored system whose metrics are not collected by some agentless method. Agents support a variety of operating systems. For more information about supported platforms for an agent, see Supported Agent Platforms in Uptime Infrastructure Monitor. For more information about supported platforms when using agentless monitoring, see Supported Platforms via Agentless MonitoringAgentless Platforms in Uptime Infrastructure Monitor.


The Uptime Controller provides access to the API, which gives Uptime Infrastructure Monitor users access to inventories of monitored objects at various organizational levels, as well as their respective statuses. This type of information can be used to, for example, build custom dashboards.