A VMware communications issue occurs in Uptime Infrastructure Monitor when attempting to retrieve deep metrics. Uptime displays the message, “unable to get deep metrics.”
Use the following steps to resolve this issue.
- Connect to vCenter using a Web browser. For this example, we use Mozilla Firefox.
- Click the certificate / security warning area in the browser and continue to export the certificate.
- Export the certificate file to your Monitoring Station.
- Run "C:\uptime\jre\bin>keytool -import -v -trustcacerts -alias sa-vc1_ca -file VMwaredefaultcertificate.crt -keystore c:\uptime\jre\lib\security\cacerts"
- When prompted for password : changeit (yes... that is actually the password.)
- Say yes to the "do you want to trust the cert.." message.
- Restart the Uptime Data Collector (core in linux) service.
This is similar process for anything we're going to monitor that has a funky (invalid) cert. Expired, self-signed, etc, etc... This is very similar to the process of telling your browser to add the certificate and ignore the errors. I have to do this with several of my internal LAN based servers with self-signed certificates, you probably will too.
The following is a repository for articles relating to specific issues Uptime Infrastructure Monitor users may have.
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