To provide this level of access, create a new user role with the following capabilities:
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- Add Maintenance Profile
- Assign Maintenance to Host
- Assign Maintenance to Service
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The user role should have Add / Edit enabled for:
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- Services
- Time Periods
- Service Level Agreements
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After the user role is created, add a new user, assign this role and ensure that the user has visibility of the systems that he/she needs to put into maintenance. This final point can be managed by assigning the user to the appropriate user group(s).