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This article provides some possible workarounds for getting the WAT Recorder to work with common web browsers.


Web Transaction Monitor is Java-based and does NOT work with modern browsers. Creating new monitors has been disabled. This monitor works only if your UIM installation already has previously-captured Web Transaction monitor recordings. This does not affect previously-configured Web Transaction Monitors.

Internet Explorer

The Cumulative Security Update for Internet Explorer patch changes how the browser handles Self Signed SSL Certificates, which are used with the WAT Recorder.  To use IE to record an https session, this patch will need to be un-installed from the Windows desktop being used to record the session (not the monitoring station itself).