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Windows Service Check
The Windows Service Check monitor alerts you to changes in the status of Windows services. Windows services are processes that extend the features of Windows by providing support to other programs; they are controlled in the Microsoft Management Console. The default installation of Windows provides a core set of services and configurations that suits most needs.
There are approximately 100 services in the Windows Server family of operating systems. You can add services that you develop, or by installing third-party applications on a system.
Every Windows service has one of the following states, which control how the services are launched or prevented from launching:
- Disabled
Services that are installed but not currently running. - Set to manual
Services that are installed but will start only when another service or application needs its functions. - Set to automatic
Services that are started by the operating system after device drivers are loaded at boot time.
Configuring Windows Service Check Monitors
To configure Windows Service Check monitors, do the following:
- In the Windows Service Check monitor template, complete the monitor information fields.
To learn how to configure monitor information fields, see Monitor Identification. - Complete the following fields:
Service Name (Mandatory)
You can find the name of allUse the service Display name shown in Services (which can be accessed from the Windows Control Panel). If you are logged into Windows as an administrator, Services shows all locally available Windows services, their states, and their status
in a service property window by doing the following:- On the Windows desktop, right click on My Computer and select Manage .
- Click Services and Applications , and then click Services .
. Double-clicking a service displays its properties, including its actual system service name, as well as the descriptive Display name that is used to configure the Windows Service Check monitor.
Note If you enter the name of a service that does not exist, or mistype the name, the monitor changes the status of the service to Critical.
- Service Status (Mandatory)
Select a comparison method from the Comparison Method dropdown list, and then select one of the following:- Stopped
The- : the service is stopped
- Start Pending
The- : the service is stopped or paused while waiting for another process or condition to be satisfied before starting
- Stop Pending
The- : the service is running while waiting for another process or condition to be satisfied before stopping
- Running
The- : the service is running
- Continue Pending
The- : the service is waiting for another process or condition to be satisfied before continuing to run the service
- Pause Pending
The- : the service is running while waiting for another process or condition to be satisfied before pausing the service
- Paused
The- : the service is paused
- Response Time
Enter the Warning and Critical Response Time thresholds. For more information, see see Configuring Warning and Critical Thresholds.
Double-click on the name of the service that you want to review.
Note - To save the data from the thresholds for graphing or reporting, click the the Save for Graphing checkbox check box beside each of the metrics that you selected in the previous step 3.
- Complete the following settings:
- Timing Settings (see see Adding Monitor Timing Settings Information for more information).
- Alert Settings (see see Monitor Alert Settings for more information)
- Monitoring Period settings (see see Monitor Timing Settings for more information).
- Alert Profile settings (see see Alert Profiles for more information)
- Action Profile settings (see see Action Profiles for more information)
- Click Click Finish.
Windows File Shares (SMB)
The Windows File Shares (SMB) monitor can check the availability of file shares on a Windows server. If a file share is not available, the status of this monitor becomes critical and up.time sends an alert.
Configuring Windows File Shares (SMB) Monitors
To configure Windows File Shares (SMB) monitors, do the following:
- In the Windows Files Shares (SMB) monitor template, complete the monitor information fields.
To learn how to configure monitor information fields, see Monitor Identification. - Complete the following fields:
- Username
The user name that is required to login to the file share. The value entered can include the file share domain if input with the following formats: <domain>\<username> or <domain>;<username> - Password
The password that is required to log in to the file share. - Shares
The names of file shares that you want to monitor on a host system. Specify the name of the file share - for example Main .
To specify multiple file shares, add a comma between the names - for example, Main, home .
To check all of the file shares on a system, leave this field blank. - Response Time
Enter the Warning and Critical Response Time thresholds. For more information, see Configuring Warning and Critical Thresholds.
- Username
- Click the Save for Graphing checkbox to save the data for a metric to the DataStore, which can be used to generate a report or graph.
- Complete the following settings:
- Timing Settings (see Adding Monitor Timing Settings Information for more information).
- Alert Settings (see Monitor Alert Settings for more information)
- Monitoring Period settings (see Monitor Timing Settings for more information).
- Alert Profile settings (see Alert Profiles for more information)
- Action Profile settings (see Action Profiles for more information)
- Click Finish .
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