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If your data collector up.time Data Collector service will not start, check the uptime.log file for an error similar to: is not a trusted ip
xxx:xxx:000:xxx:xxx:0X0x:x000: is not a trusted ip

This is usually caused by a change in the uptime.conf file related to the trustedIpAddresses variable. If changes have been made to this parameter, it is advisable to revert back so it reads as follows:

Code Block

Once this change has been made, restart the data collector: 

Unix: # /etc/init.d/uptime_core start
Windows: > net start "up.time data collector"

Starting (or restarting ) and Stopping up.time