...
- MySQL8 (included with Uptime 7.8.6)
- Oracle 12c, 18c, and 19c
- SQL Server 2017 and 2019
Upgrade Notices
| Warning |
|---|
Users who have a bundled MySQL database cannot upgrade directly from Uptime Infrastructure Monitor 7.7.3 (MySQL 5.5) to Uptime 7.8.6 (MySQL 8.0). You first must upgrade to Uptime 7.8.5 before continuing on to the Uptime 7.8.6 upgrade. |
...
| Info |
|---|
Make sure you have enough space before attempting to upgrade to Uptime Infrastructure Monitor 7.8.x. You should have at least 40% free space before beginning the upgrade. |
New and Improved Features in Uptime 7.8.5
...
Upgrade Preparation Steps
| Anchor | ||
|---|---|---|
|
...
|
...
|
The Uptime Infrastructure Monitor 7.8.
...
- Windows. Windows Apache installer comes pre-compiled with Apache 2.4.33, PHP 5.6.36, and OpenSSL 1.1.0h versions.
- Linux. OpenSSL version 1.0.2o bundled with PHP 5.6.36 and Apache 2.4.33 but contains all the fixes for Apache 1.1.0h.
...
- For monitoring MySQL replication. Plugin can only be installed on UIM monitoring station running on Linux OS. MySQL server to be monitored can be running on either Windows or Linux.
- For monitoring UIM High Availability configurations. Plugin can only be installed on UIM monitoring station running on Linux OS. MySQL instances must also be running on Linux.
...
This release addresses some issues with the Windows Event Log Scanner monitor. These issues include:
- System Events: Event ID 7036 (System) is now working correctly.
- Application Events: Application IDs like 258 are dynamically generated by applications. This monitor does not work for application events.
- Backend System Events: Events IDs like 7045 come from a backend application. Event IDs operate system dependent and are concatenated IDs like 1073748860, 1073748868, or 1073747374. Event ID 7045 always shows OK status, which is not correct. This monitor does not work for backend system events.
...
This release includes a fix that resolves some null check interval error messages unexpectedly appearing in uptime.log. Note that this fix only applies to vCenter, and does not apply to WMI or Hyper-V. This issue only exists in older versions of Uptime and is resolved by upgrading to Uptime Infrastructure Monitor 7.8.5.
...
| Warning |
|---|
The UIM High Availability feature is not officially supported by Idera. Use at your own risk. This documentation may be inaccurate and scripts identified may be missing or out-of-date. The Idera support team is unable to provide missing information, documentation, or scripts. Documentation and scripts are not updated or tested. Idera cannot guarantee that future product changes or database updates won't break working HA instances. |
About Version 7.8.4
| Note |
|---|
Uptime Infrastructure Monitor 7.8.4 is no longer available for download. Version 7.8.5 fixes an issue causing marked dashboard lag on Windows operating system. For this reason, we've replaced version 7.8.4 with 7.8.5. All new and fixed items attributed to version 7.8.4 are now associated with 7.8.5. |
New and Improved Features in Uptime 7.8.3
Uptime Infrastructure Monitor 7.8.3 includes the following new and improved features.
...
An update to NetFlow Scrutinizer integration authentication to accept tokens instead of user name and passwords is addressed in Uptime Infrastructure Monitor 7.8.3. Only NetFlow Scrutinizer versions 16.7 and later support tokens. While using the netflow.username and netflow.password options still are available for previous version support, this release includes netflow.token to support the new authentication method. For more information about using NetFlow Scrutinizer, see Interfacing with Uptime Infrastructure Monitor.
...
| Info |
|---|
Power Linux Agents have a dependency lm_sensors.so, which is part of lm_sensors-libs package(rpm) on RHEL. If not present, you can obtain this file by running 'yum install lm_sensors-libs' on RHEL platform. You also can download the file from https://rpmfind.net by searching for lm_sensors-libs (eg : lm_sensors-libs-3.4.0-12.fc28.ppc64.rpm). |
Uptime Infrastructure Monitor 7.8.3 now supports Big Endian and Little Endian modes for Agents on Linux/AIX POWER platforms.
Uptime Infrastructure Monitor 7.8.3 updates web services to new versions, which resolve outstanding security issues. Current versions include:
- Apache 2.4.27 (Win64)
- PHP 5.6.31
- OpenSSL 1.0.2I
...
Uptime Infrastructure Monitor 7.8.3 includes MIB files for:
- PowerNet 4.1.7 and NetBotz 4.1.0, which apply to APC (Schneider Electric) infrastructure devices
- Dell Equallogic SAN
- Fortinet
- Nimble Storage
For more information about MIBs, see SNMP Monitoring Quick Start Guide.
...
In order to improve user experience, Uptime Infrastructure Monitor 7.8.3 includes new, more explanatory error messages in the Auto Discovery wizard when the system fails to add network devices.
...
This release removes the Response Time default times for Warning and Critical messages on Uptime Infrastructure Monitor default Service Monitors and Uptime Monitoring Station on MySQL, MSSQL, and Oracle databases. These fields now have no value by default.
...
When you add a vCenter using the Auto Discovery wizard, Uptime Infrastructure Monitor now decodes the vCenter parameters and then properly labels and stores the associated element as a vCenter server.
...
Beginning with Uptime Infrastructure Monitor 7.8.3, we no longer attempt to discover WMI or Agents when adding powered off Hyper-V or VMware virtual machines. If Uptime finds that the VM is powered on, it will attempt to discover WMI or Agents.
...
This release includes the following improvements to logging functionality:
- Adds the option to output service monitor and platform performance result states to the
uptime.logfile. Such results are not normally important to log and can make the logs unnecessarily large. Now, by default, this information is no longer captured in theuptime.logfile. - Updates the logging configuration file in the ...uptime/templates folder. The
logging.conffile contains additional information about common configuration options to capture logging details within your environment.
...
A new option in the Uptime Infrastructure Monitor 7.8.3 installer allows an admin to include text on the login page that the user must agree to before completing login to the product. A check box is included for the user to select for agreement. The text appearing in this field is managed in the Config > Uptime Configuration page and may be changed only by an administrator. This feature is not active by default. To add/change the text that appears, edit the file .../uptime/GUI/EULA.html. There is also an associated style sheet located at .../uptime/GUI/styles/EULA.css. To activate, change usg.terms=false to usg.terms=true.
...
Uptime Infrastructure Monitor 7.8.3 includes an improved Debian Agent installer that improves the user experience and fixes some issues that occasionally caused the installation to fail.
Includes a JDK update
This release bundles JDK 7u141.
New and Improved Features in Uptime 7.8.2
Uptime Infrastructure Monitor 7.8.2 includes the following new and improved features.
Supports new versions of web services
Uptime Infrastructure Monitor 7.8.2 updates web services to new versions, which resolve outstanding security issues. Current versions include:
- Apache 2.4.25 (Win64)
- PHP 5.6.30
- OpenSSL 1.0.2k
| Info |
|---|
Apache 2.4.25 requires the Microsoft Visual C++ runtime for Visual Studio 2012 SP4 to be installed. You can install it manually or the installer will do it for you. download this package from Microsoft at https://www.microsoft.com/en-us/download/details.aspx?id=30679 |
Includes updated gadgets and plugins
Several gadgets and plugins have been reworked and improved. See Upgrading Plugins for information on accessing these updates.
- Improved The Grid for ease-of-use and formatting updates
- Capacity Planning Gadget
- Capacity Planning What-if Gadget
- Metric Chart Gadget
- Network Gauge Gadget
- Top Resources Gadget
- Web Transaction Monitor Plugin
- VMware ESX Datastore Capacity Monitor Plugin
New Problem Report (PR) export and import functionality
Problem Report (PR) generation, export, and import user interface and functionality are greatly improved.
Improved PR export features:
- ability for the user to export config only or config and performance data and specify what time period is desired
- UI reflects the current state and progress of PR generation
- UI provides the ability for the user to select the location where you want to save PRs
- UI clearly displays where the PRs are stored
- UI includes a button to upload PRs to the IDERA Support server
- ability to schedule automatic PR generation
- better display of existing PRs including Status and Action buttons
Improved PR import feature:
- process is improved to provide better performance, error checking, and status reporting
New and Improved Features in Uptime 7.8.0
Uptime Infrastructure Monitor 7.8.0 includes the following new and improved features.
...
Monitoring of Microsoft Hyper-V virtual machines now is supported in Uptime Infrastructure Monitor 7.8. This support mirrors most of the features already supported for VMware and was testing using Microsoft Windows 2012 R2.
Because the features and functions for VMware and Hyper-V VMs are similar, many of the help wiki topics include information about both platforms. For information specific to Hyper-V, see Monitoring Virtual Environments and Virtual System Monitoring Concepts.
...
Uptime Infrastructure Monitor 7.8 includes improvements to security for Oracle Solaris, IBM AIX, and HP-UX agents by communicating through stunnel and OpenSSL. Both products should be installed on the Agent server before completing the secure install of UT 7.8. If stunnel or OpenSSL is not present, the installer defaults to a regular installation.
...
If you want an Uptime Infrastructure Monitor report to only include data from certain hours during the day, version 7.8 allows you to select those hours from the dropdown lists in the Daily Hours section of the Reports tab. Note that this time is local to the monitoring station. For example, if you want to report to cover the hours from 1:00 a.m. to 1:00 p.m., select 1:00 from the Start dropdown list, and 13:00 from the End dropdown list. For more information about this feature, see Using Reports.
...
The WebLogic Service Monitor is updated to support SSL in Uptime Infrastructure Monitor 7.8. Note that any SSL self-signed certificates manually added to the trusted store is overwritten upon upgrade and must be reinstalled after the upgrade is complete. For more information about this process, see the Application Monitors section about WebLogic.
...
To help VMware SDK product users, this version of Uptime Infrastructure includes support for VMware vSphere SDK version 6.
...
Support for SNMP v1, which was removed in a previous version of Uptime Infrastructure Monitor, is again available to monitor SNMP v1-only devices. You can add an SNMP v1 device by selecting Network Device while in the Add System/Network Device page only.
Improved usability
...
x data collector includes a maxpermgen size of 160. This is up from 128 MB in Uptime Infrastructure Monitor 7.7 and earlier. Users who require custom or higher settings can reference the old config file stored at c:\uptime\config-backup\[prior uptime version]\uptime (Windows) or uptime/config-backup/[prior uptime version]/uptime/uptime.jcnf (Linux) and restore the settings after the upgrade. A data collector restart is required. Otherwise the customizations may be lost.
STEP 2: Make necessary Apache configuration changes.
Upgrading the Uptime Monitoring Station will upgrade Apache, PHP, and OpenSSL. This will overwrite the Apache configuration and PHP configuration files. For users who have modified the uptime\apache\conf\httpd.conf or uptime\apache\php\php.ini, the old files will be available in the uptime\config-backup\[old uptime version]\apache\conf and php folders. When the upgrade is complete, customizations can be copied over to the new files. There are several changes in these new configuration files so please do not simply overwrite the file.
STEP 3: Back up the Certificate Store.
The WebLogic Service Monitor is updated to support SSL in Uptime Infrastructure Monitor 7.8.x. Also, email round trip service monitors using or any other service using self-signed certificates manually added to the trusted store will be overwritten upon upgrade and must be reinstalled after the upgrade is complete. For more information about this process, see the Application Monitors section about WebLogic. Because this is a pain, and you may not be aware this was ever done, it is a good idea to back it up and restore it after an upgrade. Simply back up the uptime/jre/lib/security/cacerts file prior to upgrade. Post upgrade, shut down the Uptime Data Collector (uptime core service in Linux) and Uptime Controller (Win and Linux) services, copy your old cacerts file back into that folder, and start the service up again.
| Anchor | ||||
|---|---|---|---|---|
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Users upgrading to Uptime Infrastructure Monitor 7.8.x who previously upgraded to Uptime 7.7.x from an earlier version should back up their MySQL my.ini file before upgrading, make the following change, and then replace the newly-installed my.ini file with the backup after completing the upgrade.
To back up your MySQL.ini file
- Stop your Uptime services.
- In uptime/mysql/my.ini, comment out table_cache=256. This must be commented out because the MySQL 5.7 version is named table_open_cache.
- Search for and, if present, comment out innodb_buffer_pool_instance. This must be commented out because the MySQL 5.7 version is named innodb_buffer_pool_instances.
- Back up uptime/mysql/my.ini.
- Run the Uptime Infrastructure Monitor 7.8.x installer. Note that the upgrade of tables to the new database engine may take from minutes to several hours to complete depending on database size.
- Replace uptime/mysql/my.ini with the backed up version.
New and Improved Features in Uptime 7.8.5
Uptime Infrastructure Monitor 7.8.5 includes the following new and improved features.
| Anchor | ||||
|---|---|---|---|---|
|
Uptime Infrastructure Monitor 7.8.5 updates web services to new versions, which resolve outstanding security issues. Current versions include:
- Windows. Windows Apache installer comes pre-compiled with Apache 2.4.33, PHP 5.6.36, and OpenSSL 1.1.0h versions.
- Linux. OpenSSL version 1.0.2o bundled with PHP 5.6.36 and Apache 2.4.33 but contains all the fixes for Apache 1.1.0h.
| Anchor | ||||
|---|---|---|---|---|
|
The Monitor MySQL Replication Status plugin now is available from The Grid and includes a fix for vulnerabilities for Linux monitoring station installations. This plugin allows you to monitor MySQL replication and UIM High Availability configurations.
- For monitoring MySQL replication. Plugin can only be installed on UIM monitoring station running on Linux OS. MySQL server to be monitored can be running on either Windows or Linux.
- For monitoring UIM High Availability configurations. Plugin can only be installed on UIM monitoring station running on Linux OS. MySQL instances must also be running on Linux.
| Anchor | ||||
|---|---|---|---|---|
|
This release addresses some issues with the Windows Event Log Scanner monitor. These issues include:
- System Events: Event ID 7036 (System) is now working correctly.
- Application Events: Application IDs like 258 are dynamically generated by applications. This monitor does not work for application events.
- Backend System Events: Events IDs like 7045 come from a backend application. Event IDs operate system dependent and are concatenated IDs like 1073748860, 1073748868, or 1073747374. Event ID 7045 always shows OK status, which is not correct. This monitor does not work for backend system events.
| Anchor | ||||
|---|---|---|---|---|
|
This release includes a fix that resolves some null check interval error messages unexpectedly appearing in uptime.log. Note that this fix only applies to vCenter, and does not apply to WMI or Hyper-V. This issue only exists in older versions of Uptime and is resolved by upgrading to Uptime Infrastructure Monitor 7.8.5.
| Anchor | ||||
|---|---|---|---|---|
|
| Warning |
|---|
The UIM High Availability feature is not officially supported by Idera. Use at your own risk. This documentation may be inaccurate and scripts identified may be missing or out-of-date. The Idera support team is unable to provide missing information, documentation, or scripts. Documentation and scripts are not updated or tested. Idera cannot guarantee that future product changes or database updates won't break working HA instances. |
About Version 7.8.4
| Note |
|---|
Uptime Infrastructure Monitor 7.8.4 is no longer available for download. Version 7.8.5 fixes an issue causing marked dashboard lag on Windows operating system. For this reason, we've replaced version 7.8.4 with 7.8.5. All new and fixed items attributed to version 7.8.4 are now associated with 7.8.5. |
New and Improved Features in Uptime 7.8.3
Uptime Infrastructure Monitor 7.8.3 includes the following new and improved features.
| Anchor | ||||
|---|---|---|---|---|
|
An update to NetFlow Scrutinizer integration authentication to accept tokens instead of user name and passwords is addressed in Uptime Infrastructure Monitor 7.8.3. Only NetFlow Scrutinizer versions 16.7 and later support tokens. While using the netflow.username and netflow.password options still are available for previous version support, this release includes netflow.token to support the new authentication method. For more information about using NetFlow Scrutinizer, see Interfacing with Uptime Infrastructure Monitor.
| Anchor | ||||
|---|---|---|---|---|
|
| Info |
|---|
Power Linux Agents have a dependency lm_sensors.so, which is part of lm_sensors-libs package(rpm) on RHEL. If not present, you can obtain this file by running 'yum install lm_sensors-libs' on RHEL platform. You also can download the file from https://rpmfind.net by searching for lm_sensors-libs (eg : lm_sensors-libs-3.4.0-12.fc28.ppc64.rpm). |
Uptime Infrastructure Monitor 7.8.3 now supports Big Endian and Little Endian modes for Agents on Linux/AIX POWER platforms.
Uptime Infrastructure Monitor 7.8.3 updates web services to new versions, which resolve outstanding security issues. Current versions include:
- Apache 2.4.27 (Win64)
- PHP 5.6.31
- OpenSSL 1.0.2I
| Anchor | ||||
|---|---|---|---|---|
|
Uptime Infrastructure Monitor 7.8.3 includes MIB files for:
- PowerNet 4.1.7 and NetBotz 4.1.0, which apply to APC (Schneider Electric) infrastructure devices
- Dell Equallogic SAN
- Fortinet
- Nimble Storage
For more information about MIBs, see SNMP Monitoring Quick Start Guide.
| Anchor | ||||
|---|---|---|---|---|
|
In order to improve user experience, Uptime Infrastructure Monitor 7.8.3 includes new, more explanatory error messages in the Auto Discovery wizard when the system fails to add network devices.
| Anchor | ||||
|---|---|---|---|---|
|
This release removes the Response Time default times for Warning and Critical messages on Uptime Infrastructure Monitor default Service Monitors and Uptime Monitoring Station on MySQL, MSSQL, and Oracle databases. These fields now have no value by default.
| Anchor | ||||
|---|---|---|---|---|
|
When you add a vCenter using the Auto Discovery wizard, Uptime Infrastructure Monitor now decodes the vCenter parameters and then properly labels and stores the associated element as a vCenter server.
| Anchor | ||||
|---|---|---|---|---|
|
Beginning with Uptime Infrastructure Monitor 7.8.3, we no longer attempt to discover WMI or Agents when adding powered off Hyper-V or VMware virtual machines. If Uptime finds that the VM is powered on, it will attempt to discover WMI or Agents.
| Anchor | ||||
|---|---|---|---|---|
|
This release includes the following improvements to logging functionality:
- Adds the option to output service monitor and platform performance result states to the
uptime.logfile. Such results are not normally important to log and can make the logs unnecessarily large. Now, by default, this information is no longer captured in theuptime.logfile. - Updates the logging configuration file in the ...uptime/templates folder. The
logging.conffile contains additional information about common configuration options to capture logging details within your environment.
| Anchor | ||||
|---|---|---|---|---|
|
A new option in the Uptime Infrastructure Monitor 7.8.3 installer allows an admin to include text on the login page that the user must agree to before completing login to the product. A check box is included for the user to select for agreement. The text appearing in this field is managed in the Config > Uptime Configuration page and may be changed only by an administrator. This feature is not active by default. To add/change the text that appears, edit the file .../uptime/GUI/EULA.html. There is also an associated style sheet located at .../uptime/GUI/styles/EULA.css. To activate, change usg.terms=false to usg.terms=true.
| Anchor | ||||
|---|---|---|---|---|
|
Uptime Infrastructure Monitor 7.8.3 includes an improved Debian Agent installer that improves the user experience and fixes some issues that occasionally caused the installation to fail.
Includes a JDK update
This release bundles JDK 7u141.
New and Improved Features in Uptime 7.8.2
Uptime Infrastructure Monitor 7.8.2 includes the following new and improved features.
Supports new versions of web services
Uptime Infrastructure Monitor 7.8.2 updates web services to new versions, which resolve outstanding security issues. Current versions include:
- Apache 2.4.25 (Win64)
- PHP 5.6.30
- OpenSSL 1.0.2k
| Info |
|---|
Apache 2.4.25 requires the Microsoft Visual C++ runtime for Visual Studio 2012 SP4 to be installed. You can install it manually or the installer will do it for you. download this package from Microsoft at https://www.microsoft.com/en-us/download/details.aspx?id=30679 |
Includes updated gadgets and plugins
Several gadgets and plugins have been reworked and improved. See Upgrading Plugins for information on accessing these updates.
- Improved The Grid for ease-of-use and formatting updates
- Capacity Planning Gadget
- Capacity Planning What-if Gadget
- Metric Chart Gadget
- Network Gauge Gadget
- Top Resources Gadget
- Web Transaction Monitor Plugin
- VMware ESX Datastore Capacity Monitor Plugin
New Problem Report (PR) export and import functionality
Problem Report (PR) generation, export, and import user interface and functionality are greatly improved.
Improved PR export features:
- ability for the user to export config only or config and performance data and specify what time period is desired
- UI reflects the current state and progress of PR generation
- UI provides the ability for the user to select the location where you want to save PRs
- UI clearly displays where the PRs are stored
- UI includes a button to upload PRs to the IDERA Support server
- ability to schedule automatic PR generation
- better display of existing PRs including Status and Action buttons
Improved PR import feature:
- process is improved to provide better performance, error checking, and status reporting
New and Improved Features in Uptime 7.8.0
Uptime Infrastructure Monitor 7.8.0 includes the following new and improved features.
| Anchor | ||||
|---|---|---|---|---|
|
Monitoring of Microsoft Hyper-V virtual machines now is supported in Uptime Infrastructure Monitor 7.8. This support mirrors most of the features already supported for VMware and was testing using Microsoft Windows 2012 R2.
Because the features and functions for VMware and Hyper-V VMs are similar, many of the help wiki topics include information about both platforms. For information specific to Hyper-V, see Monitoring Virtual Environments and Virtual System Monitoring Concepts.
| Anchor | ||||
|---|---|---|---|---|
|
Uptime Infrastructure Monitor 7.8 includes improvements to security for Oracle Solaris, IBM AIX, and HP-UX agents by communicating through stunnel and OpenSSL. Both products should be installed on the Agent server before completing the secure install of UT 7.8. If stunnel or OpenSSL is not present, the installer defaults to a regular installation.
| Anchor | ||||
|---|---|---|---|---|
|
If you want an Uptime Infrastructure Monitor report to only include data from certain hours during the day, version 7.8 allows you to select those hours from the dropdown lists in the Daily Hours section of the Reports tab. Note that this time is local to the monitoring station. For example, if you want to report to cover the hours from 1:00 a.m. to 1:00 p.m., select 1:00 from the Start dropdown list, and 13:00 from the End dropdown list. For more information about this feature, see Using Reports.
| Anchor | ||||
|---|---|---|---|---|
|
The WebLogic Service Monitor is updated to support SSL in Uptime Infrastructure Monitor 7.8. Note that any SSL self-signed certificates manually added to the trusted store is overwritten upon upgrade and must be reinstalled after the upgrade is complete. For more information about this process, see the Application Monitors section about WebLogic.
| Anchor | ||||
|---|---|---|---|---|
|
To help VMware SDK product users, this version of Uptime Infrastructure includes support for VMware vSphere SDK version 6.
| Anchor | ||||
|---|---|---|---|---|
|
Support for SNMP v1, which was removed in a previous version of Uptime Infrastructure Monitor, is again available to monitor SNMP v1-only devices. You can add an SNMP v1 device by selecting Network Device while in the Add System/Network Device page only.
Improved usability
The Pin on Image gadget now displays the list of pinnable dashboard elements in alphanumeric order.Anchor UT-16147 UT-16147
The list of groups available in the Parent Group drop-down now displays in alphanumeric order.Anchor UT-16148 UT-16148 - In the Infrastructure edit view, infrastructure elements are now presented in a tree view that allows for more logical system naming and easier to understand relationships between systems.
Platform Support and Integration Changes
Visit Uptime Infrastructure Monitor's Knowledge Base for the latest comprehensive listing of currently supported monitoring station, database, and agent platforms. The following tables summarize platform support changes for Uptime Infrastructure Monitor since the previous release. The following icons are used to describe the type of support available in a version:
Supported and tested
Support added in this release
Supported but not tested
Support removed in this release
Monitoring Station
For an expanded list of supported monitoring station platforms, see see Supported Monitoring Station Platforms in Uptime Infrastructure Monitor.
| Operating System and Version | Uptime Infrastructure Monitor | ||
|---|---|---|---|
| 7.8.x | 7.7 | 7.6 | |
| Red Hat Enterprise Linux 5.10 | | | |
| Red Hat Enterprise Linux 6.4 | | | |
| Red Hat Enterprise Linux 6.5 | | | |
| Red Hat Enterprise Linux 6.7 | | | |
| Red Hat Enterprise Linux 7.0 | | | |
| Red Hat Enterprise Linux 7.1 | | | |
| Red Hat Enterprise Linux 7.2 | | | |
| Red Hat Enterprise Linux 7.3 | | ||
| Red Hat Enterprise Linux 7.4 | | ||
| Red Hat Enterprise Linux 7.5 | | ||
| Red Hat Enterprise Linux 8.0 | | ||
| SUSE Linux Enterprise Server 11.3 | |||
Platform Support and Integration Changes
Visit Uptime Infrastructure Monitor's Knowledge Base for the latest comprehensive listing of currently supported monitoring station, database, and agent platforms. The following tables summarize platform support changes for Uptime Infrastructure Monitor since the previous release. The following icons are used to describe the type of support available in a version:
Supported and tested
Support added in this release
Supported but not tested
Support removed in this release
Monitoring Station
For an expanded list of supported monitoring station platforms, see see Supported Monitoring Station Platforms in Uptime Infrastructure Monitor.
| Operating System and Version | Uptime Infrastructure Monitor | |||||||||||||||||||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 7.8.x | 7.7 | 7.6 | ||||||||||||||||||||||||||||||
| Red Hat Enterprise Linux 5.10 | | | Red Hat Enterprise Linux 6.4 | | | Red Hat Enterprise Linux 6.5 | | | Red Hat Enterprise Linux 6.7 | | | Red Hat Enterprise Linux 7.0 | | | Red Hat Enterprise Linux 7.1 | | | Red Hat Enterprise Linux 7.2 | | | Red Hat Enterprise Linux 7.3 | | Red Hat Enterprise Linux 7.4 | | Red Hat Enterprise Linux 7.5 | | Red Hat Enterprise Linux 8.0 | | SUSE Linux Enterprise Server 11.3 | | | |
| SUSE Linux Enterprise Server 11.4 | | |||||||||||||||||||||||||||||||
| SUSE Linux Enterprise Server 12.0 | | | ||||||||||||||||||||||||||||||
| SUSE Linux Enterprise Server 12.1 | | |||||||||||||||||||||||||||||||
| SUSE Linux Enterprise Server 12.3 | | |||||||||||||||||||||||||||||||
| Windows Server 2008 R2 SP1 | | | | |||||||||||||||||||||||||||||
| Windows Server 2012 | | | | |||||||||||||||||||||||||||||
| Windows Server 2012 R2 | | | | |||||||||||||||||||||||||||||
| Windows Server 2016 | | | ||||||||||||||||||||||||||||||
| Windows Server 2019 | | |||||||||||||||||||||||||||||||
| Windows 7 SP1 | | | ||||||||||||||||||||||||||||||
| Windows 10 | | | | |||||||||||||||||||||||||||||
...
| Database Type and Version | Uptime Infrastructure Monitor Version | ||||||
|---|---|---|---|---|---|---|---|
| 7.8.x | 7.7 | ||||||
| MySQL 5.5 64-bit (Bundled) | | | |||||
| MySQL 5.6 64-bit (Bundled) | | ||||||
| MySQL 5.7 64-bit (Bundled) | | ||||||
| MySQL 5.7.21 64-bit (Bundled) | | ||||||
| MySQL 8.0.xx 64-bit (Bundled) | | ||||||
| Oracle 11g R2 (11.2.0.4) | | | |||||
| Oracle 12c (12.1.0.2) | | | |||||
| Oracle 12c (12.2.0.1) | | Oracle 12c R2 (12.2.2.x) | | Oracle 18c | | Oracle 19c | |
| Microsoft SQL Server 2012 | | | |||||
| Microsoft SQL Server 2012 SP1 | | | Microsoft SQL Server 2012 SP3 | | Microsoft SQL Server 2014 SP1 | | Microsoft SQL Server 2016 | | Microsoft SQL Server 2017 | | Microsoft SQL Server 2019 | |
Web Browsers
Uptime Infrastructure Monitor is available on the latest versions of Internet Explorer, Mozilla Firefox, Google Chrome, and Microsoft Edge. For an expanded list of supported web browsers, see Supported Browsers in Uptime Infrastructure Monitor.
| Info |
|---|
Web Transaction Monitor is Java-based and does NOT work with modern browsers. Creating new monitors is disabled. This monitor works only if your UIM installation already has previously-captured Web Transaction monitor recordings. This does not affect previously-configured Web Transaction Monitors. |
Installing Uptime Infrastructure Monitor
The Uptime Infrastructure Monitor Support Portal provides various documents and articles that guide you through a first-time installation or upgrade.
Installing for the First Time
A complete, first-time deployment of Uptime Infrastructure Monitor and its agents is a straightforward process. Refer to the Installation and Quick Start Guide for complete instructions on performing a first-time installation.
Upgrade Preparation Steps
...
| .2.0.1) | | |
| Oracle 12c R2 (12.2.2.x) | | |
| Oracle 18c | | |
| Oracle 19c | | |
| Microsoft SQL Server 2012 | | |
| Microsoft SQL Server 2012 SP1 | | |
| Microsoft SQL Server 2012 SP3 | | |
| Microsoft SQL Server 2014 SP1 | | |
| Microsoft SQL Server 2016 | | |
| Microsoft SQL Server 2017 | | |
| Microsoft SQL Server 2019 | |
Web Browsers
Uptime Infrastructure Monitor is available on the latest versions of Internet Explorer, Mozilla Firefox, Google Chrome, and Microsoft Edge. For an expanded list of supported web browsers, see Supported Browsers in Uptime Infrastructure Monitor.
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Web Transaction Monitor is Java-based and does NOT work with modern browsers. Creating new monitors is disabled. This monitor works only if your UIM installation already has previously-captured Web Transaction monitor recordings. This does not affect previously-configured Web Transaction Monitors. |
Installing Uptime Infrastructure Monitor
The Uptime Infrastructure Monitor Support Portal provides various documents and articles that guide you through a first-time installation or upgrade.
Installing for the First Time
A complete, first-time deployment of Uptime Infrastructure Monitor and its agents is a straightforward process. Refer to the Installation and Quick Start Guide for complete instructions on performing a first-time installation
The Uptime Infrastructure Monitor 7.8.x data collector includes a maxpermgen size of 160. This is up from 128 MB in Uptime Infrastructure Monitor 7.7 and earlier. Users who require custom or higher settings can reference the old config file stored at c:\uptime\config-backup\[prior uptime version]\uptime (Windows) or uptime/config-backup/[prior uptime version]/uptime/uptime.jcnf (Linux) and restore the settings after the upgrade. A data collector restart is required. Otherwise the customizations may be lost.
STEP 2: Make necessary Apache configuration changes.
Upgrading the Uptime Monitoring Station will upgrade Apache, PHP, and OpenSSL. This will overwrite the Apache configuration and PHP configuration files. For users who have modified the uptime\apache\conf\httpd.conf or uptime\apache\php\php.ini, the old files will be available in the uptime\config-backup\[old uptime version]\apache\conf and php folders. When the upgrade is complete, customizations can be copied over to the new files. There are several changes in these new configuration files so please do not simply overwrite the file.
STEP 3: Back up the Certificate Store.
The WebLogic Service Monitor is updated to support SSL in Uptime Infrastructure Monitor 7.8.x. Also, email round trip service monitors using or any other service using self-signed certificates manually added to the trusted store will be overwritten upon upgrade and must be reinstalled after the upgrade is complete. For more information about this process, see the Application Monitors section about WebLogic. Because this is a pain, and you may not be aware this was ever done, it is a good idea to back it up and restore it after an upgrade. Simply back up the uptime/jre/lib/security/cacerts file prior to upgrade. Post upgrade, shut down the Uptime Data Collector (uptime core service in Linux) and Uptime Controller (Win and Linux) services, copy your old cacerts file back into that folder, and start the service up again.
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Users upgrading to Uptime Infrastructure Monitor 7.8.x who previously upgraded to Uptime 7.7.x from an earlier version should back up their MySQL my.ini file before upgrading, make the following change, and then replace the newly-installed my.ini file with the backup after completing the upgrade.
Use the following steps:
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Other Upgrade Considerations
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