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For an expanded list of supported monitoring station platforms, see see Supported Monitoring Station Platforms in Uptime Infrastructure Monitor.

Operating System and VersionUptime Infrastructure Monitor Version
7.8.x7.77.6
Red Hat Enterprise Linux 5.10
(minus)(tick)
Red Hat Enterprise Linux 6.4
(minus)(tick)
Red Hat Enterprise Linux 6.5
(minus)(tick)
Red Hat Enterprise Linux 6.7(tick)(plus)
Red Hat Enterprise Linux 7.0(minus)(plus)
Red Hat Enterprise Linux 7.1(warning)(plus)
Red Hat Enterprise Linux 7.2(tick)(plus)
Red Hat Enterprise Linux 7.3(plus)

Red Hat Enterprise Linux 7.4(plus)

Red Hat Enterprise Linux 7.5(plus)

Red Hat Enterprise Linux 8.0(plus)

SUSE Linux Enterprise Server 11.3(minus)(warning)(tick)
SUSE Linux Enterprise Server 11.4(plus)

SUSE Linux Enterprise Server 12.0(warning)(plus)
SUSE Linux Enterprise Server 12.1(plus)

SUSE Linux Enterprise Server 12.3(plus)

Windows Server 2008 R2 SP1(warning)(warning)(tick)
Windows Server 2012(tick)(tick)(tick)
Windows Server 2012 R2(tick)(tick)(tick)
Windows Server 2016(tick)(plus)
Windows Server 2019(plus)

Windows 7 SP1
(minus)(tick)
Windows 10(tick)(tick)(plus)

Agents

For an expanded list of supported agent platforms, see Supported Agent Platforms in Uptime Infrastructure Monitor.

Windows Systems

Operating System and VersionAgent Version
7.8.x7.77.6
Windows 7 SP1 Professional and Enterprise(minus)(warning)(tick)
Windows 8 Professional and Enterprise(warning)(warning)(warning)
Windows 8.1 Professional and Enterprise(warning)(tick)(tick)
Windows 10 Professional and Enterprise(tick)(plus)
Windows Server 2008 Standard and Enterprise(warning)(warning)(warning)
Windows Server 2008 R2 Standard and Enterprise(warning)(warning)(warning)
Windows Server 2008 R2 SP1 Standard and Enterprise(tick)(tick)(tick)
Windows Server 2012 Essentials and Standard(warning)(warning)(warning)
Windows Server 2012 R2 Essentials and Standard(tick)(tick)(tick)
Windows Server 2016 Essentials and Standard(tick)(plus)

Linux Systems

RPM Agent (x86/64 unless otherwise noted)

Operating System and VersionAgent Version
7.8.x7.77.6
Red Hat Enterprise Linux 5.7 to 5.9
(minus)(tick)
Red Hat Enterprise Linux 5.10 and 5.11
(minus)(warning)
Red Hat Enterprise Linux 6.4
(minus)(tick)
Red Hat Enterprise Linux 6.5(minus)(warning)(tick)
Red Hat Enterprise Linux 6.6 and 6.7(warning)(plus)
Red Hat Enterprise Linux 6.8(plus)

Red Hat Enterprise Linux 7.0 and 7.1(warning)(plus)
Red Hat Enterprise Linux 7.2(tick)(plus)
Red Hat Enterprise Linux 7.3(plus)

Red Hat Enterprise Linux 7.4(plus)

SUSE Linux Server 10.3
(minus)(warning)
SUSE Linux Server 10.4
(minus)(warning)
SUSE Linux Server 11.0
(minus)(warning)
SUSE Linux Server 11.1
(minus)(warning)
SUSE Linux Server 11.2 to 11.3(tick)(tick)(tick)
SUSE Linux Server 11.4(plus)

SUSE Linux Server 12(tick)(plus)
SUSE Linux Server 12.1(plus)

DEB Agent (x86/64 only)

Operating System and VersionAgent Version
7.8.x7.77.6
Ubuntu Server 12.04 LTS
(minus)(warning)
Ubuntu Server 14.04 LTS(warning)(warning)(tick)
Ubuntu Server 16.04 LTS(tick)(plus)
Ubuntu Server 17.04 LTS(plus)

Ubuntu Server 18.00 LTS(plus)

Debian 7(warning)(warning)(warning)
Debian 8(warning)(warning)(warning)

Unix Systems - AIX

Operating System and VersionArchitectureAgent Version
7.8.x
AIX 7.1 TL3POWER7(tick)
AIX 7.1 TL4POWER7(plus)
AIX 7.2 TL0POWER7(plus)
AIX 7.2 TL1POWER8(plus)

Unix Systems - HP-UX

Operating System and VersionArchitectureAgent Version
7.8.x
HP-UX 11.31 (11i v3)PA-RISC/IA64/Itanium(tick)

Unix Systems - Oracle Solaris

Operating System and VersionAgent Version
7.8.x
Solaris 10 U9, U10(warning)
Solaris 11.0(warning)
Solaris 11.1 (SPARC/x86)(tick)
Solaris 11.3(plus)

Agentless Monitoring

For an expanded list of supported agentless monitoring platforms, see Supported Agentless Platforms in Uptime Infrastructure Monitor.

IBM pSeries Systems

Platform and VersionUptime Infrastructure Monitor Version
7.8.x7.77.6
HMC v6R1.3(warning)(warning)(warning)
HMC v7R3.x(warning)(warning)(warning)
HMC v7R7.1.0(tick)(tick)(tick)

VMware Systems

Platform and VersionUptime Infrastructure Monitor Version
7.8.x7.77.6
ESX / ESXi 4.1
(minus)(warning)
ESXi 5.0(warning)(warning)(warning)
ESXi 5.1(warning)(warning)(warning)
ESXi 5.5 GA(warning)(warning)(warning)
ESXi 5.5 U1(warning)(warning)(warning)
ESXi 5.5 U2(warning)(warning)(warning)
ESXi 5.5 U3(tick)(tick)(plus)
ESXi 6.0 GA(warning)(warning)(plus)
ESXi 6.0 U1(warning)(warning)(plus)
ESXi 6.0 U2(tick)(plus)
ESXi 6.5 GA(plus)

vCenter 4
(minus)(warning)
vCenter 5.0(warning)(warning)(warning)
vCenter 5.1(warning)(warning)(warning)
vCenter 5.5(warning)(warning)(warning)
vCenter 6.0(tick)(tick)(plus)
vCenter 6.5(plus)

WMI Monitoring

Platform and VersionUptime Infrastructure Monitor Version
7.8.x7.77.6
Windows 7 SP1 Professional and Enterprise(warning)(warning)(tick)
Windows 8 Professional and Enterprise(warning)(warning)(warning)
Windows 8.1 Professional and Enterprise(warning)(tick)(tick)
Windows 10 Professional and Enterprise(tick)(plus)
Windows Server 2008 Standard and Enterprise(warning)(warning)(warning)
Windows Server 2008 R2 Standard and Enterprise(warning)(warning)(warning)
Windows Server 2008 R2 SP1 Standard and Enterprise(tick)(tick)(tick)
Windows Server 2012 Essentials and Standard(warning)(warning)(warning)
Windows Server 2012 R2 Essentials and Standard(tick)(tick)(tick)
Windows Server 2016 Essentials and Standard(plus)

Databases

For an expanded list of supported databases, see Supported Databases in Uptime Infrastructure Monitor.

Database Type and VersionUptime Infrastructure Monitor Version
7.8.x7.77.6
MySQL 5.5 64-bit (Bundled)(minus)(tick)(tick)
MySQL 5.6 64-bit (Bundled)(plus)

MySQL 5.7 64-bit (Bundled)(plus)

MySQL 5.7.21 64-bit (Bundled)(plus)

MySQL 8.0.xx 64-bit (Bundled)(plus)

Oracle 11g R2 (11.2.0.4)(minus)(tick)(tick)
Oracle 12c (12.1.0.2)(tick)(tick)(tick)
Oracle 12c (12.2.0.1)(plus)

Oracle 12c R2 (12.2.2.x)(plus)

Oracle 18c(plus)

Oracle 19c(plus)

Microsoft SQL Server 2012(minus)(tick)(tick)
Microsoft SQL Server 2012 SP1(minus)(tick)(tick)
Microsoft SQL Server 2012 SP3(plus)

Microsoft SQL Server 2014 SP1(plus)

Microsoft SQL Server 2016(plus)

Microsoft SQL Server 2017(plus)

Microsoft SQL Server 2019(plus)

Web Browsers

Uptime Infrastructure Monitor is available on the latest versions of Internet Explorer, Mozilla Firefox, Google Chrome, and Microsoft Edge. For an expanded list of supported web browsers, see Supported Browsers in Uptime Infrastructure Monitor.

...

UT-17810Move DB driver configuration settings to properties file
UT-17643Infrastructure view does not display all elements
UT-17540Agent installation on Solaris Sparc not working
UT-17517Auto-Discovery wizard Add button enabled without any object selection
UT-17229Uptime 7.7.3 needing weekly rebooting due to unresponsive GUI
UT-17092Moving to MS-SQL DataStore causes issues with some gadgets
UT-17090Unable to add a network device on a fresh installation of Uptime 7.7.3 with MS-SQL database backend
UT-17079Controller version displaying Uptime 7.7.2 in Uptime 7.7.3 release
UT-17073User-disabled default threshold values for some monitors return in the next editing session
UT-17065Disk Performance Stats unavailable when using MS-SQL DataStore
UT-17063Upgrade from 7.6.1 failed with multiple errors on Oracle 11g
UT-17050Resource Hot Spot report does not work with MS-SQL and Oracle datastores
UT-16441Service Monitor defaults populated on edit
UT-16440Linux Agent Daemon doesn't auto-start on reboot for systemd environments
UT-16427SQL Server (Advanced Metrics) monitor only works with 32-bit Agent
UT-16416Uptime 7.7 displays Database Unavailable error after adding network device
UT-16392Alert Profile Template in Custom Format disappears upon being clicked
UT-16372Allow SNMP Poller to be applied to any element type
UT-16382Add link to help in Installation Size window on Linux
UT-16368Proxy error on some gadgets after upgrading to Uptime 7.7
UT-16365Create and edit issues on Action Profile in Uptime 7.6.1
UT-16360Service Monitor Metrics report for ESX (Advanced Metrics) as PDF contains incorrect headers on graph
UT-16354Auto-Discovery Wizard Select All Devices check box not working
UT-16318Uptime not operational after installation on RHEL 7.1 or 7.2
UT-16315, UT-16262All completed Auto-Discovery Wizard fields are cleared/reset after an error message appears
UT-16314Uptime hangs during monitoring due to leak of DB resources.
UT16311Data Collector unavailable message includes invalid help link URL
UT-16297Linux Agent on Ubuntu 14.04 psinfo error
UT-16296Uptime uninstallation does not remove stunnel
UT-16292Linux Agent on Ubuntu returns wrong OS version
UT-16288Auto-Discovery Wizard adding vCenter before adding WMI / Agentless prevents the wizard from adding services
UT-16265Auto-Discovery Wizard doesn't use all the space of an expanded window
UT-16259Default Agent Service Check monitor contains no criteria for alert
UT-16228Auto-Discovery Wizard finds and adds vCenter server but does not assign servers to groups or create service groups or services
UT-16227Auto-discovery Wizard displays found items even with Hide Items Already Found selected
UT-16226Upgrade to Uptime 7.7 from 7.6.1 is set for SNMP v2 but when you launch the Auto-Discovery Wizard the SNMP v2 checkbox is not selected by default
UT-16225Auto-Discovery Back and Cancel button functionality needs clarification
UT-16222Auto-Discovery Wizard doesn't stop
UT-16221Create new alert profile results in long-running script
UT-16218

Remote Reporting functionality is blank under the Config-tab in Uptime version 7.6.1

UT-16207Allow users to specify where to put discovered VMs
UT-16179Alert/Action Profiles trigger response before updating the element, causing confusing data
UT-16178License Info page displays a message stating the latest version of Uptime is in use even when it is not
UT-16177Edit Alert Profile dialog takes several minutes to load
UT-16149Saving a dashboard with the same name but different capitalization yields an error
UT-16160Values starting with a decimal point returned to Uptime Apache Status monitor get ignored
UT-16149Saving Dashboard with the same name but different capitalization results in error
UT-16145Network discovery fails on the Dashboard > Network link when no network devices exist
UT-16128Weblogic service monitor fails when SSL is enabled
UT-16124Missing agent.cfg option for Agent daemon IP restriction
UT-16119Parsing metrics incorrectly showing zeros in graph and report
UT-16111Agent on Linux or AIX returns incorrect number of Blocked Processes
UT-16105Cannot add agent pSeries LPAR(VIO) and receive message "Error Found, hostname can't be null"
UT-16094Agent installer file names need to indicate 32-bit or 64-bit and use correct Uptime spelling
UT-16093Linux Agent chk4.sh grep/egrep script to find the process count incorrect
UT-16081Arbitrary file upload vulnerability in post2file.php
UT-16045Merge functionality of HTTP monitor, IIS Webpage plugin, and SOAP plugin
UT-16031Highchart CPU Usage graph y-axis range larger than range of data points
UT-16015File System Capacity Growth report displays excluded file systems
UT-16007Allow user to specify which group elements are assigned when adding vCenter
UT-15998Reattached service monitors cannot be detached and edited
UT-15996Highchart CSS file references incorrect path name and causes graph crashes
UT-15975Resource Usage report displays black outlines in the graph and scheduled report
UT-15944AIX Agent should use lsps -s instead of pstat -s in perfparse.sh
UT-15938Add ability to configure and schedule reports that cover only a period of time in a day
UT-15888HP system displays partial info for network interfaces with names longer than 8 characters
UT-15887Increase buffer return size for Web service monitor
UT-15880Recreating VMs in vCenter does not successfully convert to VM+Agent when UUID is changed
UT-15867ESX Hosts with Unlicensed status and licenses exceeded
UT-15831Windows Element Pages In/sec always displays 0
UT-15827Issues with monitoring station support for RHEL 7.x
UT-15814Index needed on ranged_object table to improve query times
UT-15812Alert profile not removed from master service monitor
UT-15800Adding a network device with no string value present for any index value displays an error
UT-15613Improve security for Solaris, AIX, HP-UX Agents
UT-15528Action Profile should not save password in plain text
UT-15432SNMP poller does not retain metrics
UT-15098Detach/reattach service group member monitor causes name conflict error
PLUG-369Capacity Planning What-If reporting MB instead of GB on y-axis for DataStore
PLUG-325SNMP Poller needs generic SNMP functionality
PLUG-304Metric Chart gadget Memory graph displays negative values
PLUG-302Resource Scan gadget missing from extensions.JSON
PLUG-281IIS Webpage Check needs a threshold setting based on the HTTP status
PLUG-275Oracle Extendable Tablespace Check plugin XML definition: Percent Free label should be Percent Used
PLUG-277Move functionality from Cisco Router CPU and Memory Monitor into SNMP Poller
PLUG-266FS Capacity Logical Disk doesn't recognize a single backslash in a path for exclusions
PLUG-256NetApp Monitor fails immediately if SNMP is unavailable
PLUG-374Tags broken on The Grid
PLUG-372Web Application Transaction Monitor fails during playback of site
PLUG-326Perform consistent update of all Plugin/Gadget information
PLUG-190Update the plugin 'VMware ESX Datastore Capacity Monitor'
UT-18080Upgrade to 7.8 Blank System Profile Pages for vCenters and elements in them
UT-18073Upgrading the product to Apache/2.4.25 (Win64) PHP/5.6.30 OpenSSL/1.0.2k breaks SSL Certificate Expiry service monitor
UT-18070Upgrade of mssql backend 7.8 to 7.8.2 ends up unusable if using jdbc driver
UT-17989Licensing page on autodiscovery has typo
UT-17988About Uptime screen reporting incorrect OS version
UT-17987Capacity Planning What-If gadget never loads any elements
UT-17981Action Profile - Windows Service action for Agent does not work
UT-17980PREXPORT failing caused by: java.sql.SQLException: TDS Protocol error: Invalid packet type 0x0 at
net.sourceforge.jtds.jdbc.TdsCore.nextToken(TdsCore.java:2486)
UT-17979Unable to add physical server to Uptime
UT-17917SQL Server Tablespace Check monitor fails when database names use unconventional identifiers
UT-179107.8 Problem Report import throws errors com.mysql.jdbc.exceptions.jdbc4.MySQLNonTransientConnectionException:
No operations allowed after connection closed
UT-17907Fix support info in wizard
UT-17905Custom formatting for alert profiles cannot be enabled
UT-17898Uptime on MSSQL backend is having lots of deadlocks
UT-17896Ensure Uptime and installer are compatible with SQL Server 2016
UT-17891Update README.txt file in Linux agents
UT-17888Incorrect conditional test in VirtualMachineFilter
UT-178817.8 Problem Report not functional
UT-17878Confirm CVE vulnerabilities are fixed
UT-17873Unable to add vCenter
UT-17868Resolved UIM installer issues
UT-17861RHEL v7.2 Agent not installing properly
UT-17860Ongoing connection issues with MSSQL backend in 7.8
UT-17858Agent fails when upgrading on Ubuntu
UT-17833PHP errors around error exception handling
UT-17832PHP errors around VMware
UT-17831Modify behavior of data collector when dashboards zip/folder is found missing on start
UT-17830Modify behavior of data collector when gadget zip/folder is found missing on start
UT-17825Primport failing - improve PR import/export machinery
UT-17681Reporting instance errors with DB connection timeout after a few reports
UT-17630Modify resetdb and upgrade script to flush all Apache sessions
UT-17569Make Uptime upgrade preserve keystore and cacerts store
UT-17492Using obsolete versions PHP 5.4.45 and OpenSSL 1.0.2g
UT-17363Installer takes a long time to load on install or uninstall
UT-17361Resource Usage report shows no value for Hyper-V server
UT-17099Uptime install/upgrade script logic for installing plugins/gadgets is faulty
UT-17068Uptime creates extremely high number of database connections every other Sunday night
UT-16334Update Apache and its components including SSL
UT-15886Reports still showing ignored VMs
UT-18528Alert Profiles' custom formatting is forced into a changed medium template after upgrade to 7.8.2
PLUG-181SSL Check failing TC
UT-18566Uptime gives us an option to add WMI and Hyper-V elements on Linux machines
UT-18548Clicking on element in All Elements dashboard doesn't work in Firefox
UT-18547Some users are experiencing HTTP ERROR: 500 on all Dashboard
UT-18541Monitors do not allow for more than 24-day interval settings for alert check or recheck
UT-18525TLSv1.2 on Active Directory breaks authentication from Uptime 7.8.2
UT-18450Fix SQL injection vulnerability
UT-18449Fix directory traversal and file access vulnerability
UT-18185For vCenters and elements, handle null MOR values gracefully
UT-18165After upgrading from Uptime 7.7.2 to 7.8.0, Resource Usage report missing file system capacity data
UT-18164Alert profiles not listing all Service Monitors
UT-18162Performance Check (error: limited performance data available)
UT-18146support.uptimesoftware.com download page needs Plixer Scrutinizer download links update for 17.2
UT-18145Netflow link on network device graphing page does not open correct view in Plixer Scrutinizer
UT-18144Scrutinizer integration authentication mode has changed
UT-18141Port usage monitor has parsing errors
UT-18132SLA reports taking a long time to run (20 reports included)
UT-18122Ongoing connection issues with MSSQL backend in UT 7.8 - Reporting only
UT-18107'VM Instance Power State' VMware monitor alerts outside monitoring periods
UT-18105Seeing NPE on Hyper-V monitoring
UT-18100Upgrade copyright to 2017
UT-18089Autodiscovery wizard does not use SNMP v3 global settings even though they are checked
UT-18083Unable to add certain Meraki devices and unable to modify others once added
UT-18079HTTP (Web Services) monitor fails after upgrading to Uptime 7.8
UT-18072SNMP poller does not respect data type or monitoring method when selecting an endpoint
UT-18071"Display URL" gadget does not work for sites using javascript
UT-17992Net-SNMP device not showing CPU IDs or any activity for various metrics
UT-17858Agent fails when upgrading on Ubuntu
UT-17705SLA reports are taking a long time to runx
UT-17365Unexplained timeouts when adding network devices to Uptime
UT-18655Missing Icon When SLA Object is in Maintenance Mode
UT-18632Update HA Implementation docs to reflect unsupported platforms
UT-18627"Windows File Shares (SMB)" service monitor fails for Windows Server 2016 file share
UT-18616Archive of Performance data fails
UT-18615Upgrade to Uptime 7.8.3 installation fails with error, "Uptime web server has not started on port 9999"
UT-18614Add MySQL replication plugin to The Grid
UT-18612WMI passwords are saved as plain text and presented in the web form
UT-18610HTTP Web Service check fails for some service monitors
UT-18599, UT-18600Add 'limited support' statement to Web Application Transaction (WAT) monitor
UT-18585Archive Policy not working
UT-18582The Oracle (Basic Check) service monitor fails on some Oracle Databases
UT-18580Upgrade Apache version
UT-18577Abnormal values in Multi-CPU generation report
UT-18570Abnormal values in y-axis of the graph in SLA summary report
UT-18560Resource HotSpot Report is generating errors
UT-18534Various issues with installer scripts prevent successful upgrade / reinstall
UT-18520HTTP / Web Services / SOAP (Advanced) monitor broken in 7.8.2 for SSL sites
UT-18450Fix SQL injection vulnerability - Capacity Planning, Capacity What if
UT-18178Bad sql query in archiving...exception in logs
UT-18129Null check interval error messages in uptime.log
UT-18123Uptime Agent missing from 7.8.2 upgraded monitoring station
UT-17890Faulty logic in VMware API handling shows powered down ESX hosts as in maintenance and is not alerting
UT-17824Linux agents on RHEL 7+ systems report high memory usage (false positive).
UT-17421High Memory Usage in Windows Agent
UT-17213Uptime crashing, there are many Java out of Memory errors
UT-17070Windows Event Log Scanner does not alert for event IDs 7036, 256, 258
PLUG-389Postgres Basic plug-in error in UIM 7.7.3
UT-18695After upgrading to UIM 7.8.5, the MySQL Basic Service Monitor response time was greater than 1000 ms
UT-18678After OpenSSL upgrade 1.1.1c, Uptime shows old version 1.1.2l
UT-18677Linux agents on RHEL 7.8 systems report high memory usage (false positive)
UT-18657PDF report formatting
UT-18620Uptime %disk time graph shows 100% busy when it is actually not busy for disk2 
UT-18619Fix deprecated MySQL statement
UT-18617Uptime data collector is using 70%-90% of total RAM (12 GB)
UT-18608Add system memory params to Linux agents on RHEL 7+
UT-18525TLSv1.2 on Active Directory breaks authentication from Uptime 7.8.2
UT-18183Uptime Linux Apache config has invalid values for worker threads and processes
UT-17862Upgraded MySQL my.ini using old config file - breaks upgrade
UT-17656Ping response is always > 500 ms
UT-17306MySQL was not correctly upgraded
UT-17056PHP error log filling with errors about UserLogin.inc
UT-17055Bug in added support of Big and Little Endian modes for Agents on Linux/AIX on POWER platform
UT-15928Upgrade PHP to the latest stable + Apache, OpenSSL
UT-15827Monitoring Station support for Red Hat 7.x licensing issue
UT-15234Imhostid returns '000000000000'
PLUG-392Apache status plugin performance data bug
Info

For Uptime Infrastructure Monitor 7.8.5 and later, the vcruntime140.dll must be installed prior to installing or upgrading. If the .dll is not available during the upgrade or installation process, you may receive a message that the procedure failed.
To fix this issue:

  1. Exit the installer by clicking OK.
  2. Install the Microsoft Visual C++ 2015 Redistributable, available at the following URL: https://www.microsoft.com/en-us/download/details.aspx?id=48145
  3. Re-run Uptime installer Uptime-7.8.5-windows.exe.
    If you currently have Visual C++ 2017 Redistributable installed on top of VC++ 2015 Redistributable, then the required registry key may not exist in your environment. To resolve this issue, you must "repair" VC++2017. For more information, see https://developercommunity.visualstudio.com/content/problem/262841/vc-runtime-redistributable-update-deletes-registry.html.

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