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When attempting to generate a report, the following error messag= e appears in the report window or the Report Log section of the Uptime= Infrastructure Monitor user interface:
<= strong style=3D"font-size: 14.0px;line-height: 1.4285715;">Symptom=
Report Error Occurred During Processing<= /pre>Diagnosis an= d Resolution
There are several root causes that may contribute to this problem. Messa= ges relating to the cause may appear in the
uptime.log
file. For assistance in diagno= sing and resolving the issue, please generate and send a Problem Report to = Uptime Customer Support.To generate a Problem Report:
- On the Uptime Infrastructure Monitor tool bar, click Confi= g.
- In the Tree panel, click Problem Reporting.
- If you do not want to include a copy the configuration data from your D= ataStore, click Include config database dump.
- Click Generate Report.
Related Documentation: