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  1. Error running Custom Script or Agent-Side Script

    Symptom: script is unable to successfully pass the value for a variable name. Resolution: use %UPTIME_VARIABLENAME% (i.e. add UPTIME_ in front of the variable name in your XML script).  
    Knowledge Base • Mar 27, 2014

  2. Contributing Plugins for Uptime Infrastructure Monitor

    Introduction With the introduction of the Extension Manager in up.time 7.3, plugins and gadgets are now even easier to install. As part of this change, we … ? Plugins are custom service monitors that allow Uptime Infrastructure Monitor to monitor and collect metrics from a variety of different sources. In most cases
    Knowledge Base • Mar 03, 2017

  3. Backing up and Recovering Uptime Infrastructure Monitor

    configurations in a single database. In addition to backing up the Uptime DataStore, it is also important to back up the Uptime configuration files and any customized … >/gadgets <uptime_dir>/plugins <uptime_dir>/scripts <uptime_dir>/xml If you have configured SSL browsing in Apache, don't forget to back up the cert files
    Knowledge Base • Aug 10, 2016

  4. Upgrading to Uptime Infrastructure Monitor 7.2 through 7.5

    / directory. (i.e. <uptime_dir>/scripts/MonitorLogScanner etc etc) Any custom Dashboards downloaded from ‘The Grid’ typically located as sub-directories … directly, and provide the PR taken before the upgrade. If any custom files have been removed, copy them back to their respective folders (e.g. plug-in monitors
    Knowledge Base • Mar 14, 2017

  5. Running PowerShell Scripts with Uptime Infrastructure Monitor

    scripts as Custom Monitors or Action Profiles. As well when using powershell scripts as custom commands via the Windows Agent. Another thing to keep in mind … the path to the .bat file in the various 'Script Name' fields within Uptime Infrastructure Monitor's custom monitors or as part of Alert/Action Profiles just
    Knowledge Base • Nov 05, 2015

  6. Creating Plugin Service Monitors in Uptime Infrastructure Monitor

    Contents   Overview This article is part of a series: Part 1 - Creating Custom Service Monitors in Uptime Infrastructure Monitor Part 2 - Creating Custom Service Monitors with Retained Data Collection Part 3 - Creating Plugin Service Monitors in Uptime Infrastructure Monitor Plug-in service monitors allow you
    Knowledge Base • Mar 14, 2017

  7. Upgrading to Uptime Infrastructure Monitor 7.1 or earlier

    any scripting files related to plug-in monitors, custom actions, custom alerts or custom monitors. To guarantee full retention of historical performance data … wrapper.conf or uptime.lax file, you will need to reapply those changes to the uptime.conf file after upgrading to the 5.5 (or later) release. If any custom
    Knowledge Base • Sept 10, 2020

  8. Running Uptime Infrastructure Monitor with an MS SQL Server database

    . This service provides Uptime Infrastructure Monitor with API services and is an ingress point for most of the Gadgets in the Dashboards. Update the <uptime_dir>\controller
    Knowledge Base • Nov 18, 2016

  9. Forwarding Uptime Infrastructure Monitor alerts to BMC Remedy

    by the Remedy ticketing system. This functionality can be further enhanced by using the Uptime Infrastructure Monitor Custom Alert Format option to include … is required, the custom script alert option allows you to build a fully-customized integration with almost any third-party toolset. In this example, a script
    Knowledge Base • Nov 04, 2015

  10. Using the agentcmd utility

    with agentcmd: Creating Custom Service Monitors in Uptime Infrastructure Monitor Creating Custom Service Monitors with Retained Data Collection http://docs.uptimesoftware.com/display/KB/Creating+Custom+Service+Monitors+with+Retained+Data+Collection Creating Plugin Service Monitors in Uptime Infrastructure Monitor
    Knowledge Base • Feb 07, 2019